Every year the HR Pulse Survey, a joint exercise carried out by PwC Malta and the Foundation for Human Resources Development (FHRD), looks to identify the key HR challenges being faced by local organisations and to gain insight on the priorities for people management going forward. This year the workforce faced a transformative pressure that many had not prepared for. The COVID-19 pandemic shook economies, societies and organisations, quickly transforming working practices and employment markets across the globe. Malta was no exception. All organisations locally, are looking to tackle the daily challenges of the pandemic while ensuring their businesses remain sustainable in the long-term.
COVID-19 has accelerated transformation in some areas, halted progress in others and shed light on how the future of work has evolved. The changes we are currently facing will shape the way we work in the future. As organisations undergo massive transformations how will workplaces and teams be impacted in the long run? Which of the HR practices we are adopting in urgency today are here to stay and which will shift back to the normal we knew prior to the pandemic?
Performance Management
60% of respondents stated that the way performance is measured has changed in some way in light of the pandemic
Reasons it changed include:
Performance is now more focussed on output;
Digital skills and readiness to embrace change are given more importance;
More importance has been given to participation in upskilling initiatives and being proactive in employees’ own upskilling;
Performance is no longer based on visibility at the office.
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