In a highly mature and competitive market, insurers in Japan are trying to improve profitability of current operation while seeking growth opportunities both inside and outside of Japan. Changes driven by social, technological, economic, environmental and political forces and digital innovations are dramatically changing customer expectations and experiences, distribution channels, use of data and analytics, and business models. PwC Japan’s Insurance consulting team works with our clients to prepare them for emerging opportunities and solve current challenges in the areas of customer strategy, sales/distribution effectiveness, digital business model, technology modernization and operating model transformation.
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