Adding trust to transformation by de-risking, robust operability and change management
The COVID-19 crisis opened up a world of opportunities for enterprises to accelerate their digital adoption and long-planned transformation programmes. The case for transformation is clear - today, a digital-first strategy is key to pivoting back to a steady growth path, and securing the future of businesses in the new world.
But on the ground, the roadmap to move from idea to implementation is less clear. There are very real challenges that accompany a transformation programme and yet, organisations are expected to accelerate the transformation programmes faster than ever before.
Our Transformation Assurance team are specialists who drive end-to-end trusted transformation programmes for your organisation: from de-risking the transformation programme delivery, ensuring operability of the business outcomes, and driving a robust change management strategy to thrive in new ways of working.
With the independent, honest and seasoned voice that we bring to transformation programmes, your organisation will gain trust over your desired outcomes, state of project execution and integration, the underlying data, processes and controls, optimal organisation operating model and new ways of working that are integral to a successful transformation.
Against the backdrop of cash flow challenges due to COVID-19, quantifying the desired outcomes to get the most value for every dollar spent on transformation programmes is critical.
To ensure that there is strategic alignment between your business strategy, transformation blueprint, achievement of outcomes and the offset of risks in your organisation, we help you articulate a clear-cut transformation project execution plan that brings these components together. This will be your north star to guide your investment spend and maximise the value of your transformation programme. We help you:
The planning stage of the transformation programme is key to help you bring your business goals to life. Rather than conducting transformation activities in silos, you will have a clear, robust plan which links strategy, business changes and realities, and the desired value for your business.
When delivering the transformation programme, it’s important to stay a few steps ahead of the change and ensure there is a robust change management strategy in place. These enhance operational efficiency, rewire ways of working and drive new business models that ultimately translate to better business value.
Focused execution is critical to transformation success and this goes beyond “just doing”. What is required is thoughtful and laser-sharp execution with the end and the risks in mind, and actively deploying interventions at the right time to drive changes, integrate the moving parts such that when the programme is completed, all the moving pieces are in the right place, well-stitched together. To achieve that, we help you:
A full suite of services across the entire transformation lifecycle to help you deliver your transformation programme seamlessly, from programme initiation to post implementation.
A top of mind question for organisations is ensuring that the new platforms and workflows will work after launch and there is buy-in from people. Taking stock of the risks, enabling seamless business-IT integration, and staying vigilant for any defects and ‘bugs’ are key. We identify risks from the start and mitigate them before go-live of the transformation programme for a seamless go-live experience throughout the organisation.
Day 1 readiness is critical to prevent disruption to existing operations and customers’ experience. Readiness is by design and not by chance. To go live safely and smoothly, we help you:
Your organisation will be set up for success, with trust and confidence that you will move seamlessly from project mode to Day 1 to new ways of working.
How can your organisation thrive in new ways of working, operate in a dynamic environment and continue to achieve operational excellence and execution confidence in their new roles?
The return on investment from the implementation of new technology and operating models is maximised through an effective and pragmatic change management strategy. As a result of the transformation, it is imperative to empower your people to embrace new ways of working, through:
Bringing your people along the transformation journey will increase adoption of new ways of working (including usage of platform) and realise your programme values.
Our neutrality when it comes to systems allows us to advise you purely in the best interest of what your transformation programme seeks to achieve.
Our team’s combined expertise across technology, processes, operating models and change management helps us enable successful and holistic transformation programmes for you.
We bring the best of our network’s capabilities to bear to plan, advise, manage and deliver your transformation.
Passionate. Innovative. Always up for a challenge. Our Transformation Assurance team have played countless roles in bringing positive changes and have been future-proofing our clients against the dynamic business landscape. We bring the best talent across all enablers of change: platforms, processes and people.
I’m passionate about helping organisations drive and deliver change successfully, and with trust. Transformation programmes are a big, complex jigsaw puzzle in action and there’s nothing that I enjoy more than putting it together with my clients in the most expedient way, staying anchored to the outcomes and value they want to achieve. The continuous alignment with strategy and target operating model is key to ensure we are building the right picture and adding trust to their transformation.
I joined PwC Singapore from Australia in early 2019, and I specialise in managing transformation programs and delivering value. No two days are the same with the passionate Transformation Assurance team - I enjoy the dynamic work environment and the ability to advise clients to solve their problems!
Our purpose is to provide value-adding technology ideas, solutions and services to clients for a seamless transformation. What I like about my job is the opportunity to be an advisor to my clients, gain their trust and help them make their programmes a success. In my own time, I love to exercise and long runs help me push my mental barriers to give my best at work too!
I joined the team in early 2019 as a business and system analyst. What I love about my team is the diversity, opportunities to explore new skills through professional certifications and learning from each other’s talents and expertise. Outside of work, I am always up for exploring new things, be it upcoming Netflix shows or new eateries!
I joined Transformation Assurance as a Program Management specialist, and I have had the opportunity to work with some of the brightest minds in this industry. I learnt to join the dots of projects with business outcomes and the most fulfilling experiences have been to help clients achieve their goals. Outside my work, I love to travel and learn about the culture of different destinations!
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