Digital transformation for small-to-medium enterprises (SMEs)

The National Business Survey published by the Singapore Business Federation (SBF) highlights that SMEs in Singapore recognise the benefits of digital transformation in increasing productivity, optimising operations and reducing operating costs. However, cost of adoption remains the key challenge in pursuing transformation. Thus, with a deep understanding of your unique business model and needs, we collaborate with you to develop cost-effective, innovative and fit-for-purpose digital solutions that allow you to boost enterprise productivity through process streamlining and automation. We will develop an effective digital transformation roadmap that will allow you to achieve your goals of productivity and gain a competitive edge in the market while maintaining cost efficiencies.

We believe people are the key to driving change and growth within a business. Findings from the Future Jobs and Skills report by NTUC Learning Hub has expressed that employees and employers alike also view continuous learning as a business priority. We are committed to support you on enhancing your workforce capabilities and unlocking the full potential of your people through:

• Human resource (HR) strategy and regulatory advisory to ensure that your HR vision, strategy and roadmap are aligned and your HR Target Operating Model (TOM) is effective.
• Tailored courses and workshops that equip your employees with essential skills, allowing them to adapt to new ways of working, operate new technologies, and deliver better customer service.

More than three in five SMEs in Singapore are prioritising the exploration of new markets and overseas expansion in 2023, according to DBS’s annual SME Pulse Check survey – this is a huge leap from 2022, when three in four SMEs ranked them as their lowest priority.

As you continue to grow your business, we can help you tap into novel opportunities and growth in new markets. With our extensive global network consisting of over 740 offices across 152 countries, we can help you expand by developing practical strategies that will help you mitigate risks and hone your competitive edge.

Over 80% of Singapore’s SME leaders claim that ESG is a top business priority – yet, 60% find it challenging to move towards a more sustainable business model while also achieving growth, according to a survey conducted by DBS and Bloomberg Media Studios.

We help you kickstart your journey towards sustainability by helping you comply with evolving sustainability requirements and expectations from various stakeholders, such as regulators, partners and customers. We will leverage on our panel of ESG experts and Asia Pacific Centre for Sustainability Excellence to identify the right talent, technology and processes to help your enterprise stay compliant and competitive in an increasingly regulated environment, build greater resilience to stay ahead of vulnerabilities, whilst helping you play a role in charting a path forward toward a more sustainable future for Singapore.