Organisations with strong management behaviours have been found to consistently have employee engagement and performance among their focus areas. Now, mass unplanned transitions are testing the agility, resilience and ability to deal with ambiguity of people managers, leaders and business operations functions. These challenges to business-as-usual offer an opportunity to adopt more efficient and human-centric approaches to coaching, productivity and management practice, quickly.
We find ourselves operating in new scenarios where we are driven in an accelerated fashion to reshape how we work, engage with our people and interact with and deliver services to our external and internal customers. This calls for creativity and innovation, but most of all empathy and authenticity – attributes that are normally important, are now critical.
The new normal has managers waking up in the morning with questions on how they can keep their teams motivated, prevent drops in engagement and productivity and provide support that team members need to deliver their work; all while trying to keep the business engines running.
Leaders may more effectively drive team engagement and performance by modelling leading management behaviours while adapting (along with their teams) to remote work environments all enabled by the right tools.
Join our webinar series where we explore topics on managing business continuity, data optimisation and transformation risks, to help organisations build resilience and prepare for a post COVID-19 operating environment