PwC Annual Report 2017


Joint message by PwC Malaysia Executive Chairman and Managing Partner

In today’s digital age, we’re increasingly seeing entrepreneurs with a gift for coding, and a keen sense of business giving traditional businesses a run for their money. Yet growing alongside technology, are valid concerns related to cybersecurity, data privacy, and the proliferation of fake news.  

In this age of digital disruption, populism is also on the rise. The only way to sustain and grow a business is to earn the trust of stakeholders. We recognise this. 

Our purpose to ‘build trust in society and solve important problems’ guides us. It is what we kept in mind, as we carved out our four-year strategy in 2017 that focuses on three pillars: 

  • Greater quality growth
  • Influencer for business and societal issues
  • Attractive place to work for a talented and agile workforce 

This year, you’ll notice that our report goes beyond Corporate Responsibility reporting. Instead, it has been prepared in line with Integrated Reporting principles. 

As a global professional services firm, we acknowledge that we are in a position to create value for our clients and a rewarding career for our people, while making a positive impact on society and our environment. Our report covers some of our key activities throughout the year, from paid and pro-bono engagements, to the many programmes we’ve initiated to give back to our communities. It also details where the firm is headed – particularly our investments to digitise our business, and how we’re growing our non-audit services.  

We are happy to share that we have been active in increasing the diversity of our talent pool, as well as in enhancing our work place practices. For instance, in 2017, we launched 3 new initiatives under our flex+ programme: flexCare, flexMed, and flexMum. 

We have also continued to invest in our people’s development, helping them grow as PwC professionals. We do this by fostering a culture of continuous learning through our ‘My Growth Journey’ framework, where real time feedback coupled with formal and informal learning opportunities are given emphasis.  

In line with our goal of digitising our business, we have introduced a fully online report to give our readers a more intuitive experience online, and to cater to mobile users who are constantly on the go. 

We have set some important goals for the future. Goals that will help us differentiate ourselves and serve our stakeholders in these extraordinary times. Start exploring the links below to learn more about how we hope to achieve them. 

dato' mohammad faiz azmi, pwc malaysia executive chairman

Dato' Mohammad Faiz Azmi, Executive Chairman

Sridharan Nair, Managing Partner, PwC Malaysia

Sridharan Nair, Managing Partner

Our four year strategy

Where we want to be
What we need to do to get there

1. Create efficiency and agility internally by digitilising our business







2. Grow non-audit services across Line of Services

Our results
  • Successful implementation of our iT plan 
  • Integrated platform for resource management and communication, enabling agility in responding to client engagements.
  • 'People I work with actively seek out new ways to use technology to grow our business' (PwC Global People Survey 2017 : 65%)


1. Participate in selected Nation building engagements

2. Build awareness and create conversations on building trust among Malaysian corporates and students through the Building Trust Awards (BTA) and Trust Builders Challenge. 

1. Enhance value proposition to attract and retain talents through:

  • Making PwC a better place to work
  • Corporate Responsibility (CR)
  • Growth & Development
  • #PwCWellbeing















2. Increase diversity of talent






3. Enhance flexible resourcing model

Overview of 'Attractive place to work for a talented & agile workforce'

About the report

This section covers information about the firm, data on our people and information on the reporting process, and how we engage stakeholders based on what's important to them. Explore now.

Contact us

Pauline Ho

Pauline Ho

Chief Operating Officer, PwC Malaysia

Tel: +(60) 3 2173 0946

Florence Tan

Florence Tan

Corporate Sustainability Director, PwC Malaysia

Tel: +60 (3) 2173 0334

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