AI isn’t just helping Malaysians work faster—it’s changing what work means for them. This is a key theme from PwC’s Global Workforce Hopes and Fears Survey 2025, which gathered responses from nearly 50,000 workers worldwide, including 1,291 from Malaysia.
This year’s survey reveals a critical paradox within the Malaysian workplace. Employees are embracing AI with remarkable speed and optimism, far outpacing many of their global peers. Yet, this technological leap forward is occurring against a backdrop of significant strain, marked by high levels of fatigue and financial pressure affecting the majority of the workforce.
Diving into the hopes and fears of Malaysia’s workforce, this report explores their evolving relationship with technology, career aspirations, and the skills they need to thrive. Most importantly, it establishes a clear path forward for leaders: a strategy focused on building trust, fostering a culture of continuous learning, and rewiring work to drive tomorrow’s reinvention and growth.