2023 Global Digital Trust Insights (Malaysia findings)

The C-suite playbook on cybersecurity and privacy

May 2023

Business leaders are up against some of the most sophisticated cyber threats in today's digital world. The pervasiveness of digital technology, with remote and hybrid work going mainstream, increasing investments in the cloud, and supply chains transforming digitally, opens up new cyber risks with every new venture. 

The findings from PwC's 2023 Global Digital Trust Insights survey reflects the views of over 3,500 business, security and IT leaders across various industries and across 60+ territories, including Malaysia. 

Sentiments show that there is room for improvement in cyber risk mitigation. How engaged are Malaysian organisations in managing third-party risks? How can customer data be governed and secured to nurture trust? Are the latest security technologies being used to increase resilience to cyber attacks? The findings below highlight the sentiments of Malaysian cyber professionals towards some of these issues.

These probing questions firmly place cyber in the Suite spot. The survey emphasises the need for a concerted effort to cybersecurity, challenging Chief Information Security Officers (CISOs) and other C-suites to form a united front for cyber-ready futures. This is indeed a bold, new world in business. 


Key findings


of business and tech executives saw improvements in their overall enterprise's cybersecurity this year. Among the areas, 88% observed significant improvements in their operational technology security.



of organisations ranked the increase in the organisation's cyber risk exposure due to increased digitisation as the top impact since 2020. 



are primarily focusing on mitigating cyber risks associated with remote and hybrid work. 


of executives consider cyber criminals to be the most significant threat actor in 2023.



of cybersecurity teams have embedded “security and privacy by design” into new products and services. But nearly 25% of organisations indicate that cybersecurity risks associated with launching new products and/or services are not fully mitigated.



of organisations expect more serious attacks against cloud management interfaces and cloud component services in 2023.

Required fields are marked with an asterisk(*)

By submitting your email address, you acknowledge that you have read the Privacy Statement and that you consent to our processing data in accordance with the Privacy Statement (including international transfers). If you change your mind at any time about wishing to receive the information from us, you can send us an email message using the Contact Us page.

Contact us

Clarence Chan

Clarence Chan

Partner, Digital Trust and Cybersecurity Leader, PwC Malaysia

Tel: +60 (3) 2173 0344

Alex Cheng

Alex Cheng

Director, Cyber Threat Operations, PwC Malaysia

Tel: +60 (3) 2173 0647