The Insurance Banana Skins 2025 survey offers a revealing look at the top risks and challenges confronting the industry. Conducted by the Centre for the Study of Financial Innovation (CSFI) in collaboration with PwC, it captures candid views from the industry over the next two to three years, with 698 responses across 42 territories, including Malaysia.
The Banana Skins Barometer offers a window into the anxiety levels of Malaysian insurers, where at 3.61, Malaysia remains above the global average (3.14). While preparedness—as measured by the Preparedness Index—has slipped to 3.11, below the global benchmark, there is a silver lining as these indicators are signals for Malaysian insurers to ramp up their investments in talent, technology and trust.
There is some alignment with insurers in other parts of the world in terms of perceived anxieties around technology and macroeconomic risks. Opportunities exist for Malaysian insurers to improve their response to managing talent and investment performance—top concerns which differ from global concerns.
Even as pressures rise from key challenges around attracting and retaining talent, innovating and pursuing transformation, Malaysian insurers show promise in recognising the critical steps they need to take to enhance their resilience.
Closing the preparedness gap is a long haul—but one that is within reach with the right mindset anchored on building trust and collaborating across the ecosystem.
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Insurance Banana Skins 2025
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