Crisis and resilience

Leveraging on our worldwide network, we can study the maturity of your organisation's existing BCM capabilities against best practices, relevant standards and guidelines. We can come up with a list of gaps and improvement points to improve the maturity of your BCM programme.

Responding to a crisis in a way that represents the purpose, vision and values of an organisation isn’t easy. There are countless examples in the media of the impact to organisations who fail to respond well to a crisis, which is driving resilience higher up the boardroom agenda. Without the right thinking beforehand it is incredibly difficult to build a successful response in the midst of the crisis. To respond effectively, a practical and proactive approach is needed.

Therefore, it is important to conduct tests and exercises to validate your existing plans to ensure that you are prepared to respond effectively during a crisis. An effective exercise will allow your staff to rehearse their roles and responsibilities, identify and remediate any existing gaps so that your organisation will be able to come up of a crisis stronger.

A business continuity programme is only effective if your employees understand the importance and respective roles and responsibilities. It is essential that employees are aware of your organisation’s BCM programme and their respective roles and responsibilities.

To help you achieve this, we can conduct customised training workshops for audiences that range from C-suite management, to incident management teams and all employees.

Organisations are starting to digitalise their resilience planning process by leveraging on systems that help to identify keys insights from their existing resilience framework. We can support you in identifying the right technology vendors and tools that are strategically aligned to your existing resilience planning to enhance and simplify the process.

Our tool selection process is a well-defined and regimented approach where we will work with with your stakeholders to understand your present challenges and requirements. The approach can be summarised into 4 key step as illustrated below:

Technology serves as the fundamental backbone for most organisations, with interconnected systems driving business operations. However, when disruptions arise, an organisation's ability to recover is closely tied to the restoration of technology dependent critical operations. Technologies must be designed and tested with resilience in mind to ensure that organisations remain robust against disruptions.

The extensive experience within our network enables the team to conduct thorough testing and validation exercises to evaluate the effectiveness of your technology resilience measures. In addition, we can help your organisation to design and implement technology resilience frameworks that enable an effective recovery for your critical business operations from technology incidents.