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Specialists in preventing and detecting financial crime
Financial Crime Unit
Your partner in fighting financial crime
The South East Asia Consulting Financial Crime Unit (FCU) brings together financial crime professionals across the region. Our vision is to create a more secure and prosperous society by tackling the pervasive impact of global financial crime.
Our diverse team includes policy and regulation advisors, operations experts, data and analytics specialists and technology professionals. We draw on deep experience supporting clients with their most pressing financial crime challenges.
We commit to fighting financial crime in all its forms. By applying technology alongside strong operational discipline, we deliver innovative solutions that enable clients to prevent and detect financial crime effectively.
Our regional presence
We lead in financial crime consulting and operations
The FCU has earned recognition as an industry leader thanks to our unique operations capability, market impact, and clear vision.
The judges praised PwC’s Financial Crime Unit across Asia Pacific. This operational capability stands out in the region as the only practice solely focused on financial crime, distinguishing PwC from other consulting firms that offer more general service centres.
Our services
We start by identifying the root causes of failure
Effective remediation depends on fully understanding the root cause. We help financial institutions establish facts and dig deep into financial crime issues including regulatory breaches, individual misconduct, system failures and senior management accountability.
We fix the issue
Remediation often takes place under pressure and with significant penalties for failure. We deploy skilled subject matter experts along with technology and operational specialists to help clients resolve identified problems, on-site or offshore in our FCU Operations Centers. Our approach tackles both detailed operational issues and bigger systemic challenges such as organisational structure, governance, culture, technology and policies.
We prepare you for the future of financial crime
Criminals innovate, regulations evolve, technology advances, business margins tighten and consumer expectations shift. To keep pace, financial institutions seek more effective ways to fight financial crime. We support this transformation by enhancing operating models, policies, procedures and systems that detect, measure, manage and mitigate risk effectively.
We execute for success
We help businesses run their financial crime operations on a day-to-day basis. Through our flexible resourcing model, ongoing process improvements and application of advanced technology, we deliver managed services that maintain high quality results at competitive cost.
Our Manila Financial Crime Operations Center
Our FCU runs a specialised Financial Crime Operations Center (FCOC) in Manila, providing a unique solution for clients seeking high-quality, skilled teams who deliver cost-effective financial crime operations. As the only specialised financial crime operations centre in the region, we serve global financial institutions with strength in KYC, enhanced due diligence and transaction monitoring operations.
The Manila FCOC offers end-to-end remediation support as well as mission-critical managed services for outsourced financial crime functions. We take pride that:
our production, productivity, and operational quality consistently meet or exceed client expectations,
we maintain a dedicated project management office and data analytics team,
our flexible resourcing model easily scales to client needs,
we leverage a deep talent pool at an effective cost; and
we foster strong people focus, resulting in high staff engagement and retention.
Our financial crime technology services
Our technology specialists help clients manage the demands of financial crime surveillance, monitoring and remediation in a data-driven world. We support clients throughout the technology lifecycle including:
architecture reviews to identify investment needs
vendor selection to find the best technology partners
requirements definition to capture business and functional needs
implementation including data management, systems and testing
post go-live support for ongoing operations and maintenance
Core financial crime processes we support
Client lifecycle management
We understand the key stages for financial institutions in the client lifecycle. We help develop processes that manage risk, enable informed decisions and meet customer expectations. Key areas we support include:
client onboarding
customer due diligence and enhanced due diligence
periodic reviews
name screening
offboarding
Transaction monitoring
We help financial institutions tackle the twin challenges of detecting suspicious transactions and managing the operational rigour needed to investigate alerts. Our expertise spans:
model tuning and validation
alerts handling
regulatory assessment
Fraud
Fraud remains a complex challenge impacting customers, reputations and shareholder value. We offer a range of anti-fraud services to build and strengthen cost-effective fraud programmes, such as:
fraud risk assessments
designing and implementing fraud controls
fraud surveillance support including technology vendor analysis
Delivering big
Discover how we’ve helped clients succeed in real-world cases.
- Assessing transaction monitoring risk and typologies
- Conducting an AML operations transformation
- Managing the periodic review cycle
Assessing transaction monitoring risk and typologies
One client asked for help identifying coverage gaps in transaction monitoring rules across multiple countries in Asia Pacific. We analysed and grouped over 1,500 money laundering and terrorist financing red flags from 120 sources. Our gap analysis helped the bank understand residual risk and prioritise remediation areas. We also identified opportunities to align transaction monitoring rules globally.
Conducting an AML operations transformation
Another client needed rapid support to handle increasing transaction monitoring alerts. We analysed their operations end to end, reviewed business requirements and the target operating model. We designed a remediation roadmap, uplifted capability and capacity, ensured regulatory alignment and helped implement a long-term AML transformation strategy.
Managing the periodic review cycle
A client needed help conducting periodic reviews of corporate and financial institution clients. We quickly deployed 50 analysts, quality control staff and subject matter experts at our Manila FCOC. We onboarded them on bank systems, provided policy training, defined efficient process flows and quality control checks and designed governance and management reporting structures. We delivered all cases on time and to the required quality while improving efficiency.
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