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Customer Insights Platform - PwC Mauritius

Customer Insights Platform

The Customer Insights Platform (CIP) that we proposed you, is a cloud-based web application, accessed through single sign on authentication.

It puts your business on a fast track to a secure analytics pipeline with signals you can use to control your organization’s future, right now.

 

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Your Challenges:

  • Identifying priority markets for expansions based on customer and competitive factors
  • Expanding customer relationships through better cross sells and up sells
  • Identifying attrition triggers and prioritising interventions for high-value customers.
  • Integrating a diverse set of internal and external data to achieve more useful segmentation.
  • Measuring, evaluating, and improving customer experience across channels and touchpoints.

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Contact us

Vikas Sharma

Vikas Sharma

Africa Cyber Leader & Regional Consulting & Risk Services (C&RS) Leader, PwC Mauritius

Tel: +230 404 5015

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Jean-Pierre Young, ACA, CIA

Jean-Pierre Young, ACA, CIA

Partner, Consulting & Risk Services, PwC Mauritius

Tel: +230 404 5028

Email
Diya Guttoo

Diya Guttoo

Partner, Consulting & Risk Services, PwC Mauritius

Tel: +230 404 5014

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