Hybrid dispute resolution in practice
While the flexibility and customisable nature of hybrid dispute resolution is advantageous, users may not know where to get started. Here are some key considerations to navigate the flexibility of the dispute resolution process:
- Set upfront the tiering order in the hybrid mechanism
- Identify levels of details in the contract
- Set a time frame
- Avoid appointing the same neutral person as the mediator and arbitrator
An amicable resolution is not always possible. Hence, the need for multi-tiered hybrid approaches arises. The COVID-19 pandemic has led to an increase in backlog court cases. Hybrid dispute resolutions may emerge increasingly as an approach to address this.