Leadership and organisation upskilling

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Megatrends are redefining the workplace and reshaping jobs

Climate change and technological advancement are ramping up pressure on organisations to cut costs and boost productivity. Automation, data analytics, and artificial intelligence (AI) can unlock that productivity. But technology is only as good as the leaders who set the direction, the technologists who build it, and the people who work with it every day. 

This is where organisations often face challenges: a blend of skilled and adaptable people, aligned to a culture with the right mindset and behaviours that power growth. 

Too often, current upskilling efforts fall short in delivering the return on investment (ROI) leaders expect or the change organisations need. When employers invest in upskilling in good faith, they build trust. And trust—the new currency today—can, in turn, strengthen reputation and resilience. The spotlight is on business leaders to act.

‘Technology is transforming the way work gets done and the types of skills employers are looking for. Employees are therefore placing a premium on organisations that invest in their skills growth so that they can thrive in a digital world. Businesses must be proactive in their upskilling programmes—prioritising the employee experience. Because when you meaningfully engage your workforce, they become an accelerant for successful transformation.’

Kathy ParkerGlobal Workforce Transformation Leader

Shortage of key—and emerging—skills is a threat to businesses in Malaysia

In our 28th Annual Global CEO Survey, CEOs in Malaysia identified the scarcity of workers with key skills as the highest ranked threat to their business in the coming year. Just over a third ranked this concern above all other threats, outpacing cyber risks and technological disruptions (32% each), inflation (29%) and macroeconomic volatility (23%). 

As technology advances at pace, traditional skillsets are giving way to demand for digital expertise. Organisations that invest now in upskilling and reskilling are better positioned to adapt, repurpose roles and stay competitive.

35% of CEOs in Malaysia see a lack of availability of skilled workers as the biggest threat to their business in the year ahead.

PwC’s 28th Annual Global CEO Survey – Malaysia findings

New world. New skills.

See how we’re upskilling millions of people for the digital world

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Contact us

Kartina Abdul Latif

Kartina Abdul Latif

Workforce Leader, PwC Malaysia

Tel: +60 (3) 2173 0153

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