Leadership and talent management
Creating winning leaders and building resilient people strategies for the future of work
Businesses face many kinds of change throughout their journey—whether a new CEO or management team, a merger or acquisition, or the rollout of a fresh strategy. Strong leadership is vital not only during these transitions but also during everyday business. Leadership as an organisational capability drives strategy, enables change and fuels innovation. When leadership falls short, it can harm decision-making, erode trust and lower employee engagement.
At the same time, having a clear, measurable and actionable people strategy is becoming a key differentiator in today’s fast-paced digital world. Success demands a fresh approach to leadership and people strategies that deliver on your goals. It also means aligning your capabilities and people infrastructure to gain a competitive edge as you meet the challenges ahead.
35% of CEOs in Malaysia see a lack of availability of skilled workers as the biggest threat to their business in the year ahead
Is there uncertainty about how well business objectives and HR priorities are aligned? Do you need to rethink your HR structures, capabilities and role designs to shift focus toward more strategic, high-value activities? People now expect HR operations to offer the same user-friendly experience they enjoy elsewhere—is your organisation delivering? And are there opportunities to optimise costs across the HR function?
Only 23% of CEOs in Malaysia have plans to integrate AI into their workforce and skills strategy
Do your current people strategy and plans need rethinking and realignment to keep pace with your business goals and innovation? Do you fully understand the talent and skills challenges in your environment? And are you adapting to new ways of working with the right flexibility and agility?
How we can help you
Being agile helps you overcome today’s challenges and prepare for what’s next. We help clients align their business strategy with the people and leadership initiatives that deliver results—applying a framework that integrates strategy across every stage of the employee lifecycle. We also ensure your teams build the capabilities and mindset needed to adapt and thrive in a constantly evolving environment.
- People strategy
- Talent acquisition
- Competency management
- Learning and development
- Performance management
- Reward and benefits
- Employee engagement
- Succession planning
- Leadership development
People strategy
We help you understand your organisation, people, culture and leadership. We translate your business strategy into its impact on people and use diagnostic tools to assess your current organisational landscape and capabilities—identifying strengths and challenges. From there, we collaborate with you to design and implement a tailored people strategy that reflects your evolving talent needs. We guide you through scenario planning to explore how different future possibilities could affect your organisation. We also help you build people analytics that provide real-time data and insights, driving continuous improvement.
Talent acquisition
We work with clients to support all aspects of their talent acquisition strategy. Whether it’s transforming recruitment processes, using data analytics to forecast hiring needs, managing recruitment outsourcing, or applying creative techniques like gamification, we help you find the right talent for today and the future.
Competency management
We help you build customised competency frameworks and assessments with clear targets. Alternatively, you can access our extensive assessment library, which offers tools to measure skills and abilities, behavioural and personality traits, cultural fit, job and career alignment, leadership potential, and performance against key indicators. These assessments give you deeper insight into your organisation’s talent and capabilities.
This supports our broader mission: empowering clients to make fact-based human capital decisions. From surveys and benchmarking to predictive analytics and people data strategies, we help you harness data to drive meaningful change for employees, teams and the entire organisation.
Learning and development
Our dedicated team of learning and development experts brings deep experience in designing both effective learning curricula and selecting the right technology platforms and providers. We help clients explore innovative solutions to build workforce skills and behaviours—rethinking traditional models by embracing lifelong learning principles and leveraging cost-effective options like Massive Open Online Courses (MOOCs). Together, we identify and deliver targeted learning interventions that drive your business goals.
Performance management
We believe strong performance management delivers benefits that resonate with millennials and all stakeholders alike. This includes diverse career paths, tailored rewards and recognition, and a culture that encourages high performance and real-time feedback.
Reward and benefits
We help clients tackle a wide range of emerging rewards and benefits challenges by combining our technical expertise, market insights and analytics. Using a proven four-step approach, we work with organisations to enhance the effectiveness of their programmes. This includes comparing reward structures during mergers, assessing competitiveness against labour market peers, surveying employee groups and designing incentive plans aligned with your competency framework and career progression.
Employee engagement
We help clients achieve their business goals by building an engaged and empowered workforce. Using our PwC Employee Engagement Model, we measure engagement levels and connect them to key performance drivers. This flexible, customised tool aligns with your business strategy—it’s not a one-size-fits-all approach. Guided by these insights, we collaborate with you to design engagement programmes that create a unique and motivating experience for your employees.
Succession planning
We help you define the leadership capabilities your business needs to succeed. By analysing leaders’ skills and potential, we identify and build the right talent pipeline to secure your organisation’s future.
Leadership development
We work with organisations to define what leadership means for them—creating core leadership models supported by practical tools and processes. We collaborate with leadership teams to assess needs, design and deliver impactful learning experiences, and evaluate progress to ensure lasting growth.
