This research undertaking, PwC’s 2015 Global Operations Survey, was part of our efforts to learn more about how companies are using operations to drive competitive advantage today.
The resulting report, ‘Reimagining Operations: Insights from PwC’s 2015 Global Operations Survey’ highlights that leading companies are reimagining operations. They are aligning more effectively with business strategy and working across functional lines to build experiences for their customers that are hard to copy. These companies are more confident about their future prospects too.
Key findings include:
© 2017 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.