PwC’s 12th Family Business Survey 2025

Leading Vietnam’s Family Businesses into a New Era

PwC’s 12th Family Business Survey 2025

PwC’s Global Family Business Survey 2025 is an international market survey of family businesses aiming to understand how family business leaders see their companies and the business environment. The survey was conducted online in collaboration with the John L. Ward Center for Family Enterprises at Northwestern University on behalf of its Kellogg School of Management.

The survey conducted 1,325 online interviews in 62 territories including 32 representatives from Vietnam between 1 April and 17 June 2025. 

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In today’s pivotal moment, the long-term resilience of family enterprises depends on a strategic imperative: integrating their strengths of purpose, patient capital, and reputation with a modern focus on agility and governance. By mastering this combination, they will not only safeguard their legacy but also expand their influence in the Vietnam economy and beyond.

Luong Thi Anh TuyetPrivate Leader,​ PwC Vietnam

Leading in a Fragmented World

As global disruptions-from generative AI to climate volatility-reshape the rules of business, new sources of value are rapidly emerging. Vietnam’s resilient economy creates a unique window of opportunity for family businesses to align with national priorities and lead the next phase of growth in a hyper-dynamic market. 

To translate bold ambitions into sustainable growth, family businesses must move beyond their operational playbook. The path forward requires a fundamental shift: from leaning on past strengths to proactively building the capabilities for future resilience.

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Exceptional performance​
75% of Vietnamese family businesses reported sales growth last year (Global: 57%), with 41% achieving double-digit growth.

Surging Ambition​
31% set ambition for ‘quick and aggressive’ growth - double last year’s level and nearly twice the global average.

Intensifying market dynamics​
97% say changes are continuous in Vietnam (Global: 89%). Top global megatrends impacting them include Economic volatility, Technological innovation, Changing consumer expectations, Geopolitical risks, and Tax challenges.

Setting a clear aspiration for transformation​

Looking ahead five years, leaders share a clear strategic vision with three priorities: long-term business resilience (91%), innovation (72%), and digital transformation (69%).

The Strategic Levers for Sustainable Growth

Strategic areas that top family businesses do differently

The real differentiator isn’t ambition-it’s execution. High-performing family businesses are proving that bold strategies, when executed with precision, drive lasting impact.

In this section, we’ll explore how you can harness these unique advantages-across purpose, structure, capital, and reputation-to lead with confidence.

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Scaling purpose

Clear and codified purpose is behind a range of capabilities that power growth. Vietnamese family businesses possess a strong foundation of purpose. 

  • 84% have a clear company purpose
  • 91% have codified family values and expectations for family members.

However, this purpose is a silent asset.

  • 41% communicate purpose internally
  • 22% communicate purpose externally or link it to customer orientation

Actionable ideas: Activate Purpose for Strategic Gain

Activate Externally

Embed your purpose in marketing and external communications. This transforms it from a private value into a public differentiator that strengthens your brand and builds trust with customers.

Connect Internally to Value

Link purpose directly to your customer value proposition and employee engagement programmes. This ensures it guides commercial decisions and helps to attract and retain top talent. This transforms purpose from a statement on a page into a living asset that drives performance.

Embracing structural agility

High-performing family businesses are leaning into centralised decision-making.

The Agility Paradox
  • 72% of leaders feel their business is agile
  • Yet, 34% take a cautious approach to disruption
A Polarised Structure
  • 34% of businesses are highly centralised (Global: 45%),
  • 25% are highly fragmented (5× global average).
The Governance Gap
  • Only 6% have a family constitution (Global: 26%) 
  • 22% have a formal shareholders’ agreement (Global: 48%).
A Lack of Diverse Voices
  • 47% of boards consist only of family members
  • 34% lack external industry experience.

Actionable ideas: Build Agility through intentional governance 

Formalise the Framework 

Establish a family constitution and a clear shareholders’ agreement. This provides a stable framework for decision-making, clarifies roles, and empowers leadership to execute strategy with confidence and speed.

Professionalise Leadership

To enable true agility, boards must be professionalised. Appoint at least two independent, non-family directors with diverse industry experience. They’ll inject fresh perspectives.

This will inject fresh perspectives, challenge conventional thinking, and provide the expertise needed to turn caution into calculated, strategic action.

Putting your long-term capital to work

In an era of macroeconomic uncertainty and geopolitical volatility, patient capital is proving to be a growth engine.

Move from capital preservation to strategic value creation
  • 59% of family businesses prioritise immediate returns, while only 9% focus on long-term sustainability.
  • 72% rely heavily on internal profits to fund innovation.
  • Despite digital transformation being a top priority for 59%, only 6% are early adopters of new technology.
  • 63% follow industry leaders by investing selectively in proven innovations.
The strategic disconnect
  • 47% of family businesses are advanced in their use of family offices.
  • 53% favor the professional Single Family Office (SFO) structure.
  • Despite a preference for impact investing (38%), 50% of leaders remain neutral on ESG as a strategic priority—indicating a disconnect between tools and long-term value creation.

Actionable ideas

Leverage ‘Patient Capital’ as a competitive weapon

The prevailing short-term, conservative mindset is a strategic risk. The true advantage of patient capital lies not in avoiding risk, but in the unique ability to take on the long-term, strategic risks that competitors cannot.

Leverage Family Office as a strategic growth engine

Mandate the Family Office to drive long-term innovation and codify an investment philosophy that ensures multigenerational alignment and sustained competitive advantage.

Protecting and activating reputation

For family businesses, reputation is both a legacy to protect and a lever to activate growth.

Reputation is not prioritised as highly in Vietnam as it is globally (62% vs. 78% see it as ‘very important’). This directly corresponds with a more cautious view of their own trust advantage.

Actionable ideas

Focused Anxiety on Operational Risk

Their single greatest fear is ethical concerns within the supply chain, cited by 50% of responses—more than double the global figure. This highlights a tangible, operational anxiety.

 

Hesitation at the Sustainability Crossroads

The community holds two distinct views on the matter. While 41% see an opportunity to lead in sustainability, an equal number believe they should play a supporting role, revealing a reluctance to fully embrace ESG as a core brand driver.

Turn Supply Chain Risk into a Competitive Advantage

The intense focus on supply chain risk is a strategic opportunity. Invest in transparent local sourcing and elevate local talent. This turns a perceived risk into a demonstrable source of trust and a powerful competitive advantage

Actively Manage Reputation to Enable Growth

The historic trust advantage must now be earned. Move beyond ESG hesitation and systematically build reputation through a clear purpose and demonstrable actions. This transforms reputation from a defensive asset into an essential lever for attracting talent and driving growth.

The Path to Growth:​ Strategic Levers for Value Creation​

Your family-centric purpose is a powerful asset

Vietnamese family businesses have strong long-term goals focused on family continuity, but success depends on bridging generational gaps.

94%

prioritise protecting the business as an asset

Global: 78%
59%

emphasise family employment

Global: 27%
38%

report misaligned priorities as a major barrier

Global: 15%

From Informal Discussion to Intentional Design

Strengthening family-centric governance

Vietnamese family businesses experience a high frequency of family conflict, which signals a governance deficit. There is a significant lack of formal governance tools such as shareholders’ agreements and family constitutions, making leadership transitions more vulnerable.

The Next-Gen Leadership Challenge

This governance deficit directly hinders the preparation of the next generation. Key challenges include the need for specialised skills, perceived lack of interest from next-gen members, and fundamental differences in values and vision.

Actionable ideas

Actively use your family-centric purpose as a unifying force. Initiate structured dialogues to align on priorities, especially by integrating the Next-Gen’s perspective on emerging areas.

Treat generational alignment not as a given, but as a strategic objective. Use the existing harmony on business strategy as a foundation to openly address priority differences, turning potential conflict into a source of competitive strength and renewed purpose.

Professionalise the family by codifying the rules of engagement. Implementing a formal family constitution and shareholders’ agreement provides a clear and stable framework to manage conflict, align values, and enable successful succession planning.

View Next-Gen development as a strategic investment, not just a family matter. PwC’s NextGen Survey 2024 - Vietnam report emphasises the crucial role of the NextGen in driving innovation in Family Businesses in the digital era. Create structured programmes to build skills and formal pathways for them to join the business. This transforms a perceived lack of interest into an engaged, valuable contribution to the company’s future.

Download full report here

PwC’s 12th Family Business Survey 2025: Leading Vietnam’s Family Businesses into a New Era

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Get in touch

Mai Viet Hung Tran

General Director, PwC Vietnam

Tel: +84 28 3823 0796

Luong Thi Anh Tuyet

Partner, Markets Leader | Private Leader, PwC Vietnam

Tel: +84 28 3823 0796

Nguyen Thanh Trung

Partner, Tax and Legal Services Leader, PwC Vietnam

Tel: +84 28 3823 0796

Johnathan Ooi Siew Loke

Partner, Deals and Consulting Services Leader, PwC Vietnam

Tel: +84 28 3823 0796

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