Gen Z: How digital ready is this generation?

Findings from PwC Vietnam’s Digital Readiness survey 2020



of Gen Z respondents have positive feelings about the impact of technology on their jobs. They are also the least optimistic among the other generations of workers.


of Vietnamese Gen Z without degrees believes that automation presents more risks than opportunities, as compared to Gen Z respondents with degrees and technical qualifications (47%).


of Vietnamese Gen Z expresses a strong desire to learn digital skills, as compared to 52% of their global counterparts.


of Vietnamese Gen Z believes that businesses and governments have greater responsibility to help people upskill, while 50% believe that upskilling is a personal journey.

Upskilling today to stay relevant tomorrow

Introducing the newest members of the workforce, Generation Z (Gen Z). Gen Z, sometimes referred to as zoomers, is a demographic cohort of people born between the late 1990s to 2010¹. By 2025, Gen Z is estimated to take up about a third of the total Vietnamese workforce².

Vietnamese Gen Z face a widening skills gap as a result of entering into the workforce during a period of rapidly changing technologies. While young Vietnamese people are tech-savvy, many lack formal technical training and soft skills that are necessary to keep up with the evolving demands of jobs created by the new digital economy. 

Read the full report

Gen Z points of view 

Vietnamese Gen Z is positive about technology, but they are also the most worried.

Gen Z without degrees is more concerned about their future job prospects.

Gen Z wants to develop soft and business skills as well as specific digital skills.

Gen Z have the most balanced view on whose responsibility it is to upskill.

Gen Z can be the most productive remote workforce.

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Getting Gen Z future-ready

In today's disrupted world, there is no one future-proof career. My advice to Gen Z - Start thinking of yourself as a bundle of skills and capabilities, not a defined role or profession.

Quach Thanh ChauPeople Partner, PwC Vietnam

  1. Merriam-Webster definition.
  2. Calculation based on data from

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