PwC Tax Japan Privacy Policy

We, PwC Tax Japan, PwC Outsourcing Services LLC, PwC Labor and Social Security Attorney Corporation, PwC Administrative Scrivener Corporation and PricewaterhouseCoopers WMS Pte. Ltd. (hereinafter collectively “PwC Tax Japan Group”), will protect personal information with high level of care required to Certified Tax accountant, in compliance with the privacy rules on the protection of personal information, including relevant guidelines thereto.

In addition to above, PwC Tax Japan group will protect client confidentiality in compliant with laws, regulations regarding confidential obligation, like Section 38 and 54 of Zeirishi-Act, and contractual obligations, in accordance with below principle presented herein.

Please note that when we mention to “personal information”, it doesn’t include “specified personal information”.

1.Principle on acquisition and use of information

(1) Notification to relevant parties

Acquisition of personal information or specified personal information is conducted with publication of the purpose of use by ways allowed by applicable laws and regulations. However, in case that such information is acquired directly from the party who is owner of the information by written notice or by means which correspond to written notice, purpose of use should be specified and notified with type of information to be acquired.

(2) Purpose of use and acquisition of specified personal information

Use and acquisition of specified information of clients, counterparty of transaction and employee could be possible by law, only for the purpose mentioned hereinafter, to the extent it is related with the purpose of the services provided by PwC Tax Japan group. 

  1. Tax services, social security services, custom consulting services, outsourcing services or other related services for our client and relevant matters.
  2. Provision of the information published by PwC Tax Group, including our web site or e-mail, and notification on such provision or purchase hereof.
  3. Provision of the information regarding seminar or workshop, etc., regarding our services and operations hereof.
  4. Recruitment activities of any and all employee, regardless of title or grade, and HC operations after the admission.  
  5. Drafting and publishing public comments, statistics or researches, etc., regarding the services mentioned in 1 above.
  6. Reporting to the public organizations including local and foreign authorities or execution of required procedures by such organizations. 
  7. Response to the inquiries.

The purposes above is subject to change; if any addition or revision becomes necessary,
we publish such purposes on our web site.

Purpose of use and acquisition of specified personal information

Use and acquisition of specified information of clients, counterparty of transaction and employee could be possible by law, only for the purpose mentioned hereinafter, to the extent it is related with the purpose of the services provided by PwC Tax Japan group.

Please note that “affair” means a series of action: acquisition, custody, submission to local authorities and deletion/destruction.

(1) Affair of withholding tax
(2) Affairs of preparation of the “Declaration of Dependents' Exemption for Salary Earners” and the Insurance Premium Deductions for Salaried Personnel and Special Spouse Deduction for Salaried Personnel”
(3) Affairs related to preparation of individual income tax declaration form
(4) Affairs related to residential tax
(5) Affairs of preparation of application, notification, and declaration forms related to asset-formation housing and pension savings
(6) Affairs related to employment insurance
(7) Affairs related to health insurance and employment pension insurance
(8) Affairs of notification of the third insured person of national pension
(9) Affairs of preparation of “Payment Report of Fees, Charges, Rewards or so”
(10) Affairs of preparation of “Payment Report of Real Estate Usage Charge or so”
(11) Affairs of preparation of “Payment Report of Real Estate Purchase Price for Transfer or so”
(12) Affairs of preparation of “Payment Report of Distribution and Base Interest of Dividend and Surplus”
(13) Any affairs related to (1) to (12) above

Purpose of acquisition and use of client confidentiality

Client confidentiality shall be acquired and used in compliance with Zeirishi-act, laws and regulations relevant to confidentiality obligation, obligations arise out of applicable engagement letter, applicable laws and regulations and applicable professional standard.

(3) Provision of information to a third party

We will provide personal information or client confidentiality only when prior consent is obtained by relevant party or client. PwC will explain kind of information to be provided, person receive and use the information, purpose of use or the place in which such information is used, upon request by relevant party or client. Please note that specified personal information shall not be provided to a third party unless applicable provisions in laws and regulations allow.

(4) Shared use of information

Personal information collected may be shared and used within the scope of the above purpose of use of personal information (please see I - 2) , by member firms or specified subsidiaries of the PwC Global Network if this is required to conduct our business or for the provision or improvement of global services by the PwC Global Network.

Personal information to be shared and used will be as follows. Personal information may be provided to PwC member firms in writing, via email or in electronic form.

  • Name, age, address, telephone number, fax number, email address, workplace, department, job title
  • Matters relating to inquiries or services to be provided.
  • Matters contributing to the provision or improvement of global services by the PwC Global Network.

Please note that the entity which acquired personal data shall be responsible and administrator for data protection.

Specific personal information collected will not be shared with other PwC member firms, unless it is required for conducting our business within the scope of the above purpose of use, and allowed by applicable provisions in laws and regulations.

(5) Provision of information to outside of Japan/ Transfer from outside Japan

When we provide personal information to vendor companies or individual or receive from them vice versa, we will carry it out in compliant with applicable laws, regulations, contractual obligations and professional standard.

(6) Keeping accuracy of information

Personal information, specified personal information and client confidentiality should be acquired in appropriate way, only when it is necessary and within for purpose of use, and kept accurate and the latest. After such acquisition, we take appropriate measure to keep personal information and specified personal information accurate and the latest to the extent that it is necessary for purpose of use.

(7) Retention of information

We should not retain personal information and client confidentiality beyond appropriate period which is tied with the purpose of use by laws and regulations. We don’t retain specified information beyond the period such laws and regulations require.

2.Principle of respect for right 

When we receive request on disclosure of personal information by relevant party or owner of information, we will handle such request in compliant with relevant laws and regulations. As a result of such disclosure, when personal information or specified personal information is found inaccurate or not the latest, we conduct correction required by law.

Principle of implementation of safety measure

Safety Measure

In order to ensure the accuracy and security of personal information, specific personal information and client confidentiality, we will implement security measures including information security measures to prevent unauthorized access and to protect personal information and specific personal information from loss, destruction, falsification and leakage. 

For the purpose above, we implement the local safety measure above herein and PwC Information Security Policy, which means the rules established in line with ISO standard. Based on such rules, we supervise employees and partners who handle personal information and client confidentiality.

We will also promptly correct any security measures if it is recognized that an improvement is required. Furthermore.

We have established and will improve personal information and specific personal information protection rules and management system based on this policy and make ongoing efforts to review and improve such rules and system. Not only we implement the local safety measure above herein, but also in compliance with PwC Information Security Policy, the rules established in line with ISO standard. Based on such rules, we supervise employees and partners on this issue.

Provision to a third party and subcontracting

We will ensure that the third party is all compliant with these safety measure herein and that such third party has agreed with the conditions and applicable laws herein on handling of the personal information. We don’t subcontract any third party outside of Japan when specified personal information is dealt with.

Principle of continuous improvement

The safety measures and rules herein should be reviewed and revised regularly.

Implementation

We will keep compliant with applicable laws and regulations, respective guidelines hereto, related contractual obligations and professional standard, internal policies and PwC Global Data Protection Policy when we handle personal information, specified personal information and client confidentiality.
It is one of the important missions that PwC and all members working for PwC have. Those who breaches the rules are subject to the disciplinary action.

Procedures for Responding to Requests for Disclosing Personal Data in Possession
The procedures for responding to requests to disclose (notification of purpose of use, disclosure, amendment, addition, deletion, cessation of use, elimination, cessation of provision to third parties) personal data possessed by us are as follows.

If you would like to request for a disclosure, please contact us by following the procedures in the next section. Please note that you will be asked to bear the actual expenses required for such disclosure.

Comments and Inquires on the Handling of Personal Information and Specific Personal Information

We will respond to your comments and inquires on the handling of personal information and specific personal information appropriately. Please contact us by using the following address or telephone number, for any comments and inquires on the Privacy Policy.

Contact for Inquires on Personal Information and Specific Personal Information

PwC Tax Japan
Kasumigaseki Bldg. 15F, 3-2-5 Kasumigaseki, Chiyoda-ku, Tokyo 100-6015
TEL: 03-5251-2400 (Main line)
Hours: 9:15-17:15 (Monday-Friday, excluding Saturdays, Sundays and holidays)


Effective as of 3 April 2005
Amendment on 1 July 2006
Amendment on 17 June 2008
Amendment on 1 August 2011
Amendment on 1 July 2015
Amendment on 1 October 2015
Amendment on 1 February 2016
Amendment on 4 January 2017
Amendment on 27 February 2020

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