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The insurance industry is currently required to balance innovation and adaptation in a rapidly transforming business environment. Amidst various changes in the economic, regulatory, social and technological landscapes, strategic responses are essential to meet stakeholder expectations and pursue sustainable growth.
This report presents what we consider to be the ten essential imperatives for the insurance industry. These imperatives are closely related to the three core management resources―financial capital, trust capital and human capital―and the business domains that originate from them. Through specific approaches and solutions for each imperative, we aim to provide guidance for all stakeholders in the insurance industry to maintain competitiveness and achieve further growth in the evolving business environment.
We hope this report will offer valuable information and inspiration for your strategic planning and daily operations, contributing to the development of a stronger and more competitive organisation. We look forward to facing future challenges together and supporting your success.
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Shigeharu Ko
Partner, PwC Consulting LLC
Partner, PwC Advisory LLC
Partner, PwC Tax Japan
Teiichiro Suzuki
Partner, PwC Consulting LLC
Fumito Hamamura
Partner, PricewaterhouseCoopers Japan LLC
Koichi Uzuka
Partner, PricewaterhouseCoopers Japan LLC