PwC's Academy - FAQs & Insights

Frequently Asked Questions (FAQs)

In-house & Customised solutions

What are the delivery methods for your training?

One size rarely fits all. Based on your need analysis, we offer flexible methods to suit your business.

  • Classroom training
  • Virtual training
  • Self eLearning
Is on-site training available?

Yes, we can train your employees at your premises, or we can arrange a training venue for you.

Who are your trainers?

PwC’s experienced experts, who are the best in the industry.

I am looking for training in a specific area but I don't see it listed on this website? Does this mean that you don't offer it?

To receive tailor-made solutions that target your specific needs, simply send us an email outlining your objectives and any inquiries you might have.

From your in-house courses, can you personalize it courses/a course to meet my needs?

Yes, our courses can be tailored to suit your specific requirements, whether they are, for example;

  • For your specific organization type,
  • Your people’s availability,
  • Your location

or for any other reason.

eLearning solutions

Will I be charged for my trial?

You will not be charged during your free trial. However, the free trial license only available for corporate client and has limited access. Please contact us for further details.

Can I buy access to a single course?

Yes, you can buy access to a single IFRS eLearning course. However, we only provide yearly subscription for Online Academy.

Do you provide subscriptions for more than one year for IFRS training and PwC's Online Academy?

No, we only provide yearly subscription. Please notify us if you would like to renew your annual subscription.

Does an annual subscription automatically rollover or will I have to repurchase it each year?

It doesn’t automatically renew. Please notify us if you wish to renew and we will do it for you.

Where can I go for help?

Please contact us during our working hours (9 am - 6 pm) and we will support you with any inquiries/issues you might have.

Public training - ACCA training

What is the duration of a subscription?

Except for F6 Taxation Vietnam's live online classes, the eLearning account offers unlimited access for 6 months from the activation date. Register here

Are ACCA Exam fees and Membership fees included?

Please note that exam fees and membership fees are not included in our training package. See more details at: Fee and charges and How to book an exam on ACCA website.

Can I opt for virtual revision classes only?

No, the virtual revision classes are not available as a separate product. To attend virtual revision classes, it is mandatory to enroll in our eLearning course, as the learning sources in the revision class are built upon the knowledge on our eLearning platform.

Can I reserve my slot for virtual revision class?
  • If you purchase an individual course: The revision class closest to your registration date will be applicable for you.
  • If you purchase an eLearning and revision class package: You can reserve revision class(es) during the package's validility term. 

See Class intake 2024

Are trial accounts available?

We regret to inform you that we do not offer trial accounts. However, we provide an alternative in the form of a detailed instructional video that can be replayed multiple times: See our exclusive platform or contact us for more details.

What is the refund & transfer policy?
  •  You understand that the service start date will be notified by PwC via email after the registration process is completed. With regard to services in the form of a multi-module package, the use/ activation of the first module is the service start date.
  • You can cancel the arrangements for the Services by giving not less than thirty working days’ written notice before the service start date to be entitled to a 100% refund. Other than that, there is no refund applied.
  • You may, by giving not less than thirty working days’ written notice before the Service Start Date, replace the originally registered person with another person for no additional charges. It is subject to our decision. Other than that, there is no change applied.
  • You acknowledge and understand that each multi-module package is governed by its validity which is notified prior to your payment. Please activate all modules within the validity period to ensure sufficient access. If the validity period exceeds, any modules left will be expired.

Please review the refund and transfer policy outlined in clauses 17 to 20 of our Terms & Conditions for more details.

Insights on upskilling

Want to know more about upskilling? Check out our publications below. 



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Get in touch

Quach Thanh Chau

Quach Thanh Chau

Partner, PwC's Academy Leader, PwC Vietnam

Tel: +84 28 3823 0796

Tran Thu Huong

Tran Thu Huong

Senior Manager, PwC's Academy, PwC Vietnam

Tel: +84 24 3946 2246, ext. 4607

Nguyen Tran Minh

Nguyen Tran Minh

Business Development Manager, PwC's Academy, PwC Vietnam

Tel: +84 24 3946 2246, ext.4613