Navigating the COVID-19 pandemic and its aftermath will be one of the biggest business challenges of our time. Management teams bear the primary responsibility for navigating their companies through this disruption. It will be up to them to determine how and when to start the complex task of returning to the workplace as government restrictions, like in Vietnam, are lifted.
A "new workplace normal" will emerge. The majority of CFOs surveyed in our recent PwC COVID-19 CFO Pulse Survey plan to implement tactical measures to protect staff, followed by strategic measures around remote work and automation.
As you move into the next phase of your COVID-19 response, companies need innovative solutions to ensure this safety is sustainable. Mobilising a Return-to-Work (RtW) task force to help define, design, facilitate and monitor RtW strategy is key. Consider the following four decision criteria: Health & Safety, Type of Work (Sequencing), Financial (Cost & Revenue) and Worker Needs / Preference.
Here is a closer look at our recommendations.
|RtW Mobilisation||Transition Office|
|Establish baseline and set intention||Coordinate return to work response to promote welfare, compliance and efficiency|
The plan should be robust yet flexible enough to be reconfigured at short notice. It may include the following areas:
Ramp up operations to meet demand
Design a workplace that enables safe distancing
Implement policies and protocols to ensure a safe work environment
Manage adoption of changes and employee sentiment