Data Trust Services

Building trust in and with data

Chief Data Officers (CDOs) as leaders must focus on driving tangible business outcomes, to deliver impact in leveraging data as a strategic asset and secure a lasting presence in the C-suite. However, it’s easier said than done and they often face challenges in demonstrating their worth to senior leadership, resulting in relatively short tenures.

Whilst it is critical that CDOs focus on driving data outcomes in areas such as artificial intelligence (AI including GenAI), machine learning (ML), data analytics use cases, and more, a broader perspective is needed. Imagine the data and AI ecosystem as a tree. Its foundation lies in robust data management and governance practices, firmly rooted in security, ethical principles, controls, and risk management. This strong base allows the data tree to flourish and bear “fruits”. These fruits represent actionable insights that empower leaders to make strategic decisions, ultimately creating a positive impact on the business. A key role of the CDO is to articulate not just what can be done, but the interconnected nature as laid out by the data tree. Too often use cases and programmes fail as they are anchored purely on specific outcomes which tend to be individual use cases, versus viewing each use case as a function of the broader environment that the CDO can enable.

With this comprehensive approach, CDOs can drive valuable outcomes, enabling the organisation to thrive in an increasingly data-driven world. By acting as a trusted advisor in their multi-faceted and challenging role, we can help CDOs establish themselves as indispensable assets in the C-suite, securing their place as essential contributors to the organisation’s success.

How we can help you

Data foundations

As your organisation marches towards becoming more data-driven, setting up the right foundational elements while managing risks and establishing trust goes a long way in achieving sustainable outcomes. We help you truly harness the power of your data, and make it

  • Secure - by ensuring the security of data, both at rest as well as in motion
  • Organised - by having the right data strategy in place
  • Ready for consumption - by setting up the right operating model, driving data literacy and associated change management
  • Trusted - by building guardrails of controls and risk management around data to ensure its quality
  • Ethical and responsible – by ensuring the ethical use of data, especially artificial intelligence (AI)
  • Defensible - by ensuring compliance with data residency and privacy regulations in mind

Learn how you can build a strong data foundation

Data management and governance

Data management and governance has evolved significantly over the past few years, from a defensive strategy centred on regulatory compliance and risk mitigation to an offense oriented one, with a broader scope to include driving business value. We work closely with your organisation, involving diverse stakeholders to understand their unique business needs, industry dynamics, and risk tolerance levels. Effective data management boils down to tailoring data governance strategies that strike the right balance between control and agility and facilitating innovation while safeguarding data assets.

Learn how you can manage your data

Data and AI outcomes

In a rapidly changing world, organisations need to build trust into their data and use data to build trust. Yet, generating insights is not enough, as their last-mile distribution and consumption are equally – if not more – critical to achieve the desired business outcomes. With our strategic and holistic approach to data analytics, we help enterprises unlock the full potential of their data to gain and sustain competitive edge, mitigate risks, and drive business growth and success in today's dynamic and ever-evolving market.

Learn how you can derive actionable insight from your data

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Contact us

Mark Jansen

Mark Jansen

Data Trust Services Leader, PwC Singapore

Tel: +65 8100 7123

Ronald Chung

Ronald Chung

Partner, Digital Solutions, PwC Singapore

Tel: +65 9621 0634

Avinash Kumar

Avinash Kumar

Director, Digital Solutions, PwC Singapore

Tel: +65 9639 2437

Dion Hamler

Dion Hamler

Director, Digital Solutions, PwC Singapore

Tel: +65 9750 4613

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