Digital Trust Insights Pulse Survey Findings 2020
Launched in June 2020, the PwC’s Digital Trust Insights Pulse Survey of 141 security and information leaders in the United State (US) provides a gauge on
This is an extract of the survey report which highlights some key trends in the US yet applicable for the Vietnam market.
Vietnam enterprises show the similar investment trends in identifying and accessing management solutions, real-time threat intelligence capabilities and cloud adoption to facilitate the distributed work locations.
CISOs surveyed said they invested in eight different areas, on average, over the past two to three years. The ones that paid off the most during the crisis were investments related to three capabilities. Critical to the sudden large-scale shift to remote work were investments such as VPN, VDI, mobile device management, endpoint security and identity-based network architecture. Helpful for crisis management were investments in resilience capabilities, such as business continuity and disaster recovery planning and managed detection and response services. Investments in data-driven risk management — such as real-time threat intelligence, use of data analytics and quantification of cyber risk — were also helpful as information evolved quickly during the crisis.
Was making the right investments just a matter of good luck, or was it due to foresight? The answer lies beyond the scope of this Pulse Survey. However, based on our 2019 Digital Trust Insights study that business-driven cybersecurity leads to cyber investments that are more likely to yield tangible returns.
Cyber attacks increased in March and April, said more than half of the respondents. And about the same percentage expect an increase in intrusions over the next six months. See recent examples below.
Businesses demonstrated that they can quickly and smoothly shift their workforces from on-premise to remote. But many admit that they have much more to do to prove that their remote-work arrangements are secure.
The mix of remote work, on-site and managed services are here to stay. With distributed work, regardless of where the user or device is located, gaining access to your critical data and infrastructure is expected to follow the same strict and relentless authentication process.
Shifts in strategy and priorities are likely grounded in a better understanding of the extent of potential damage that could happen if businesses do not address certain gaps and vulnerabilities.
According to our PwC 2019 Digital Trust Insights study, enterprise-wide information governance model or a common digital governance model are foundational for organisations that want to increase cloud adoption or shift to digital operating models. When in place, these models function as accelerators to help realise digitisation plans and achieve returns.
This Digital Trust Insights Pulse Survey is a poll of 141 security and technology executives (CISOs, CIOs and similar titles) of US-based companies from May 8 to May 22, 2020. Sixty percent of respondents are executives in large companies ($1 billion and above in revenues); 13% are in companies with $10 billion or more in revenues. Respondents come from a range of industries: Tech, media, telecom (24%), Financial services (23%), Industrial manufacturing and automotive (19%), Consumer markets (17%), Health (12%), and Energy, utilities and mining (4%).
Comparable statistics are drawn from 2019 Digital Trust Insights studies conducted with more than 3,000 business and IT executives around the world.
The 2020 Global Digital Trust Insights, a survey of 3,000 business, security, risk, and tech executives around the world, will be conducted in July 2020.
PwC Research, PwC’s global Centre of Excellence for market research and insight, conducted this Pulse Survey.