CEO Survey

Reinvention on the edge of tomorrow

PwC’s 28th Annual Global CEO Survey - Family Business Cut

In this report – which constitutes a summary of the overall CEO Survey report – we offer insights into how the responses from CEOs of family businesses, both private and public, compared with those from the nonfamily business respondents.

PwC’s 28th Annual CEO Survey reported early productivity gains from generative AI and rising payoffs from investments in sustainability. We took a closer look at this report to see how CEOs from public and private family businesses responded to gain insights into how family businesses are charting their course in these times of deep transformation.

'The future is already here—it’s just not evenly distributed,’ said speculative fiction author William Gibson. This sentiment echoes through the results of PwC’s 28th Annual CEO Survey. Gathering insights from 4,701 chief executives spanning diverse sectors and regions across the global economy, the survey includes a compelling subset of family businesses. These findings, highlighting the unique position and challenges of family enterprises, offer a roadmap for leveraging inherent strengths while navigating future uncertainties.

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1 An overview of our CEO Survey findings for family businesses

Of the total respondents, family businesses almost equally split between public and private sectors. Public family businesses, dominated by a single family but publicly traded, stand out as large enterprises, with 44% reporting turnovers over US$1 billion and 7% exceeding US$25 billion. In contrast, non-family businesses show lower percentages in these high-revenue brackets. Private family businesses tend to be smaller, while public family businesses are notable employers, with 15% having over 25,000 employees.

Some CEOs across all sectors – including many family businesses – are moving rapidly to capture the potential for growth and value creation presented by the defining forces of our era. They’re investing in generative AI (GenAI), addressing the opportunities and threats posed by climate change, and reinventing their operations and business models to create value in new ways. 

31%

CEOs surveyed helm family businesses

(1,457 respondents)

2 Business as (un)usual

Two defining issues: AI and climate change

Early returns on GenAI 

  • CEOs in public family businesses are leading the way on generating higher revenue and profitability from GenAI. 
    • 47% of them saying it has boosted their profitability in 2024, against one-third (32%) of CEOs in non-family businesses.
    • Private family businesses are lagging behind, with only 27% citing improved profitability.
  • In the next 12 months, family businesses expect profitability boosts from GenAI, in line with overall trends. Public family businesses show slightly higher expectations at 54%.

The upside from climate action 

Investments in climate actions and sustainability are paying off, especially for public family businesses.

  • 46% of them report that climate-friendly investments made over the last five years have resulted in increased revenue. 
  • Private family businesses, of whom 27% report increased revenues from climate investments, are broadly in line with non-family businesses in this regard.

Sectoral Fluidity

Three decades of digitisation have begun eroding sector boundaries. Moving forward, interactions among climate change, AI, and other megatrends will accelerate reconfiguration, creating new cross-sector growth domains.

  • 38% of non-family CEOs have expanded into new industries—a trend reflected by both public and private family firms.
  • Four in ten CEOs in both family and non-family businesses believe their company will no longer be viable in ten years if it continues on its current path.

Optimism Amidst Longevity Concerns

CEOs overall are optimistic about the near-term outlook, even as they worry about their own company’s long-term viability.

Family businesses' expectations of economic growth recovery

60%

Expect global economic growth to increase over the coming 12 months (2024: 38%).

50%

Anticipate growth in their own country’s economy.

42%

Expect to increase their headcount in the year ahead (17% anticipate a decrease).


Reinvention and New Revenue Sources

Many business leaders recognise the need to reinvent their business models. However, the overall pace of transformation is slow, yet public family businesses show a slight edge. Non-family business CEOs – and those of private family businesses – say only 7% of their revenue over the past five years has come from distinct new businesses set up during this period, but this figure rises to 9% among public family businesses.

3 Key takeaways for family businesses

Looking through this report, here are our selected top takeaways for leaders of family businesses, both public and private.

01

Innovation and Stability

Public family enterprises seem to blend effectively innovation with dominant family ownership stability. 

02

Collaborate through alliances

Collaboration through alliances is an area where family businesses are lagging and need to catch up.

 

03

Agility

Family businesses’ higher degree of agility gives them an edge in crossing industry boundaries.

04

Decision-Making Enhancements

Uncertain times make it vital for family businesses to invest in robust decision-making processes.

05

Long-term Sustainability Focus

Family businesses are twice more likely to deploy ‘patient capital’ in climate-friendly investments

06

Longer Leadership Tenures

The longer tenure of family business CEOs reinforces the opportunity for reinvention.


Explore the global findings

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Get in touch

Jonathan Flack

Global and US Family Business and Family Office Leader, PwC United States

Francesca Ambrosini

Family Business and Family Office Clients Programmes, Global Entrepreneurial and Private Business, PwC United Kingdom

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