Identifying key sources of technology purchasing and support is the key to effective cost utilisation and minimising of risk. We can support you throughout the entire sourcing lifecycle. This goes from strategy formulation, establishing an effective in/out sourcing services approach for application development, to next generation deals for products and services from the technology marketplace. We can also advise you on appropriate end-to-end IT services while utilising industry leading frameworks.
We analyse your current IT environment to determine the most appropriate sourcing options to help you meet your business objectives and provide you with a range of alternatives (e.g. IT out/in sourcing, offshoring or shared services). We provide leadership advice or assistance for the development, review or stewardship of an IT (applications/hardware/ facilities/resources) outsourcing strategy. We can review your existing IT outsourcing or offshoring arrangement against established service levels and industry leading practices. This may include a service level/billing review, performing benchmarking on the current sourcing strategy to ensure value is being delivered, ensuring security and privacy compliance is being met and assessing the ongoing fit of the relationship.
We advise on and assess appropriate end-to-end IT service levels (performance, availability, scalability, flexibility) to meet business needs, and on sustainable improvements to service levels, including outsourced IT or vendor services. We also help you run your IT services as a business with IT financial management.
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