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COVID-19 has accelerated the need for digital adoption. At the same time, it has also brought previously-underlying workforce and operational challenges to the surface.
Many leaders are using this period to refine their business strategies and develop new operating models for the future. As they restart in the new world post COVID-19, some top-of-mind issues include:
The key questions in the minds of CEOs today are:
Throughout the COVID-19 crisis, Singapore has stayed anchored to its ‘Smart Nation’ vision. The Government has continued to encourage the development of world class infrastructure and digital adoption by organisations as well as the wider society.
Key enablers to realise Singapore’s longer-term ambitions:
A digital-first approach will help businesses rewire, re-organise, re-model and reboot for growth and resilience in the new world. That’s what we mean by Reimagine Digital.
“Reimagine digital makes the core theme of business leaders’ call to action today, towards designing winning strategies in light of the new market realities. It’s about having a digital-first mindset, with eyes firmly set on enabling the workforce as well as data assets, in creating risk-resilient new world operating models aimed at emerging stronger in the post- COVID-19 world.”
Reimagine the retail and consumer landscape: South East Asia
Today’s digital world consumers stand transformed, even as the mega global forces continue to sweep through the business landscape. Organisations not only need to understand how this new world affects all their customer touch points, but also must actively reinvent their growth path to avoid being at the mercy of external events.
What are the top retail and consumer trends in South East Asia (SEA), and how do businesses identify ways to emerge stronger in the post-COVID-19 new world?