Connected Digital Enterprise

Helping you protect your strategy and prepare for the unexpected—so that you can respond and emerge stronger

Organisations that have embarked on digital transformation efforts are struggling to maximise the expected benefits.

Our Connected Digital Enterprise (CDE) approach to digital transformation gives you the ability to identify and address opportunities at scale by bringing together people, processes, and automation through a digital platform.

In order to deliver enduring and integrated transformation outcomes, our CDE framework guides organisations through the stages of maturity on their digital transformation journey across the entire value chain, and is underpinned by digital asset solutions and a network of alliances.

Delivering the Connected Digital Enterprise

Our Connected Digital Enterprise approach pulls levers across people, process, and automation to deliver a multiplier effect on transformation outcomes:

Digital Enablers to Connect the Enterprise

CDE Analyser

  • Identify, prioritise, build, and realise benefits from quality automated solutions using PwC’s CDE Analyser:
  • IDENTIFY - Comprehensive templates to solicit automation opportunities across your entire company.
  • PRIORITISE - Prioritise your automation opportunities in the context of your entire program.
  • BUILD - Auto-generate the work plan and track progress with confidence knowing your data is always up to date.
  • REALISE - Measure, validate, and realise program benefits using real-time, visual data.
  • Accelerate your team’s ability to automate at scale. CDE Analyser empowers enterprises with built-in methodology, visibility, and controls. Deliver quality automations with speed and agility. 

Intelligent Automation

  • Our front to back digitalisation holistic approach focuses on achieving strategic coherence between people, process and technology. This coupled with our various perspectives and expertise, we can help our clients on their journey to becoming an intelligent enterprise.
  • Some benefit:
  • Release capacity of human workforce to focus on value-adding tasks
  • Automate high-volume transactional tasks governed by business rules
  • Manage caseload and demand pressures through leveraging digital workforce
  • Eliminate bottlenecks in transaction processing due to multiple legacy systems

Digital Twin

Build a digital replica of your processes using real data. Simulate anticipated changes to demand volumes and the expected impact of changes to processes. Run multiple combinations of “what if” scenarios, finding the optimal set of change initiatives to maximise impact.                    


Utilise employees to their full potential by increasing visibility on goals, capacity, deliverables and challenges through PwC’s Perform methodology. 

Use 12 weeks of operational excellence coaching to drive engagement within teams and deliver immediate tangible benefits.

Create capacity, drive performance, and build capability to foster a continuous improvement culture and sustaining benefits for your business and customers.    

Contact us

Marc Philipp

Marc Philipp

Consumer and Industrial Products Leader, South East Asia Consulting, PwC Singapore

Tel: +65 8223 1503

Ashwani Kohli

Ashwani Kohli

Director, Intelligent Automation Consulting, South East Asia Consulting, PwC Singapore

Tel: +65 9816 6451

Mansi Singh

Mansi Singh

Partner, Financial Services Strategy and Operations, South East Asia Consulting, PwC Singapore

Tel: +65 9663 6014

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