Change management remains a key barrier for many law firms looking to digitalise. Some common challenges include firms’ lack of bandwidth to systematically identify pain points and tech gaps, lack of proper metrics to evaluate and compare the myriad technology solutions available, and lack of proper onboarding and training to ensure effective implementation and utilisation. Without setting aside time for proper onboarding and training, law firms may find themselves saddled with expensive technology solutions that they do not have the know-how to utilise, and lose their trust in technology. The risk: a widening divide between firms that adopt meaningfully and those that adopt reactively.
For many smaller law firms, the barriers are no longer just financial, but about confidence, capability, and clarity on what legaltech solutions to adopt, how to implement them, and how to build trust in tools like generative AI.
The Ministry of Law (MinLaw) is piloting LIFT to support small and medium Singapore law practices to adopt and integrate legaltech solutions. PwC NewLaw is the legaltech consultant appointed for LIFT, bringing deep experience in helping firms align operations with outcomes, from evaluating needs and selecting the right tools, to training staff and optimising workflows.
Target areas for improvement and legaltech integration.
Clear and actionable plan for legaltech adoption.
Guidance with onboarding, data migration, and configuration, ensuring minimal disruption.
Tailored sessions to upskill your team, driving high adoption and effective use of new tools.
Ongoing check-ins and troubleshooting to optimise tool usage and ensure lasting success.
Backed by our proven methodologies and legal transformation know-how
Structured change management reduces disruption and ensures business continuity
Support in determining suitable financial programmes to ease costs
Upskilling and continuous improvement for long-term success
Note: Daily check-ins for first 2 weeks, then weekly check-ins for 6 weeks, before progressing to fortnightly check-ins for remaining 3 months.