We help you get your operations robust and resilient for sustainable alpha streams and prepare you for going institutional and potential partnership with institutional investors.

Operational risk management

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Effective operational risk management for asset managers and family offices

Operational risk management is crucial for asset managers and family offices to protect assets, enhance investor confidence, comply with regulations, and maintain a positive reputation. It allows asset managers and family offices to focus on their core investment strategies while mitigating potential risks that could undermine their financial goals.

We are here to help you design risk framework that best aligns with your objectives and assist you to monitor and adjust throughout your business cycles.

Our expertise covers the full lifecycle, regardless which stage you are right now

At your ideation stage, we understand your business objectives in near term and mid-to-long term and plan for your operational structure together:

  • Understand your business setup from front to back office
  • Advise you on setup plans with focus on people, process, governance, and systems
  • Pre-plan for bespoke policies and procedures cover controls metrics, roles and responsibilities, and governance structures

As you lay the groundwork, we are here to help ensure you have all the necessary policies and procedures ready:

  • Design investment risk framework that aligns with your governance structure, investment strategy and risk appetite, and to ensure your operational readiness
  • Draft investment statements and policies
  • Prepare for future due diligence

In today's rapidly changing environment, it is important for family offices and fund managers to consistently monitor and manage its operational risk and implement mitigating actions immediately if any deficiencies or gaps exist before major issues occur. In addition, as you run and grow, you will start getting frequent requests from investors for due diligence questionnaires that might not be standardised.

  • End-to-end investment operations process control reviews
  • Investment operational risk framework enhancement
  • Prepare investment statements and policies
  • Prepare investment operation related policies and procedures
  • Prepare answers to due diligence questionnaires from investors

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Operational risk management

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Contact us

Justin Ong

Justin Ong

Asset and Wealth Managed Services Leader, PwC Singapore

Tel: +65 9731 3758

Xing Yao Kek

Xing Yao Kek

Director, PwC Singapore

Tel: +65 8368 3173

Tina Qin

Tina Qin

Senior Manager, PwC Singapore

Tel: +65 9674 0436

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