PwC's Insurance practice provides guidance in such areas as technology, regulation, customer experience, the productivity agenda and other issues.
The insurance industry is undergoing a fundamental transformation. Even before the COVID-19 pandemic, new regulations, new technology, accelerating shifts in consumer demand and mounting competition from InsurTech players were challenging insurers.
We can help navigate this increasingly complex and uncertain business and geopolitical landscape. To make the most of these opportunities, we can help organisations look beyond the traditional boundaries of the insurance business to embrace new ways of working, new ways of interacting with customers, and whole new possibilities in what their business can deliver.
PwC’s Stephen O’Hearn (Global Insurance Leader) provides his insights on what to expect for the insurance industry in 2020.
Country Managing Partner, Tax and Legal Services, PwC Albania
Advisory Leader, PwC Albania