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With technology becoming a transforming agent for every sector of the financial services industry, our global FS clients are looking at technology with inspiration. This represents for us the opportunity to bring together our global financial services technology capabilities to support our clients through their transformative digital journey.
Our vision is to develop the most impactful and innovative global FS technology platform in the professional services industry. We have initially organised our platform around 5 sets of capabilities, supported by our global Service Delivery Centers and our alliance partners. Each of these capabilities are spearheaded by a leader(s), whose roles will be to drive greater consistency across our delivery efforts, and create a fun and exciting global community dedicated to serve our clients. We also work closely with our FinTech team, looking to create more synergies and opportunities across the technology ecosystems of our clients.
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PwC’s Financial Services practice consists of more than 40,000 industry-dedicated professionals worldwide, including more than 4,500 in the United States. They serve large and multinational banks, insurance companies, investment managers, broker-dealers, and hedge funds. Financial Services Technology Consulting is a global team integrated with the sectors across the PwC global network, which has clients in more than 150 countries.
PwC serves more of the biggest and most complex financial services companies than any other firm. We understand from personal experience the wide variety of business issues that affect the industry, and we apply our knowledge to our clients’ individual circumstances. Moreover, our large, integrated global network of industry-dedicated resources enables us to apply this knowledge on our clients’ behalf whenever and wherever they need it.
The critical issues financial services companies face today affect their entire business. Addressing these complexities requires both breadth and depth, and PwC service teams include specialists in risk management, compliance, technology, business operations, finance, change and program management, data and business analytics, economics and analysis, internal audit, tax, forensics, and investigations.
We help clients translate strategy into action by helping them address their challenges in finance, tax, human resources, operations, technology, and risk and compliance. In addition to working directly with clients, our practice professionals and Financial Services Research Institute (FSI) regularly produce client surveys, white papers, and points of view on the critical issues that face the industry. These publications—as well as the events we stage—provide clients new intelligence, perspective, and analysis on the trends that affect them.
PwC’s size, financial stability, and 150-year history all contribute to our long-term view of client relationships. We have served many of our clients for decades and base our client service philosophy on one question: Would you refer us to a friend or colleague?
1. FinTech is the new business model…you must embrace it or become irrelevant
2. The sharing economy will be embedded into every part of the financial system
3. Blockchain will be very important, but will it be revolutionary?
4. Digital is mainstream
5. “Customer intelligence” becomes the most important determination of revenue growth and profitability
6. Automation and robotics advances unleashes a wave of “re-shoring” and localisation
7. The public cloud becomes the dominant infrastructure model
8. Cyber will be the #1 risk facing financial institutions
9. Asia will emerge as a key center of technology-driven innovation
10. Regulators will increasingly use technology to embed supervision into day-to-day operations
Business process transformation, CRM, mobile and core systems transformation
Risk management, threat intel & management, incident response and identity & access management
Advanced analytics, big data, cryptocurrencies, robotics and artificial intelligence
IT risk & resilience, financial crime, KYC, customer compliance, GRC, capital/credit/market risk, privacy and disaster recovery
Enterprise Architecture, IT Governance, IT Cost & Value Management, IT Sourcing, Cloud, IT Operations & Service Management
Country Managing Partner, Tax and Legal Services, PwC Albania
Advisory Leader, PwC Albania