Change Management

Organisational change is complex because of the interdependencies between the stakeholders, the organisation, its people and supporting technologies; any change in one aspect is likely to affect one or more of the others. Financial service organisations are further impacted by the industry’s speed of change and the need for flexibility. However, the 'softer' aspects of business change, such as changing behaviours, gaining buy-in of the staff, managing transfers into and out of organisations, and providing training at the right time, are critical to achieving the desired outcomes.

PwC has developed a Framework for the Delivery of Benefits and Management of Change, incorporating strategies and tools to assist organisations to manage major change.

If this is your situation

  • You are guiding the organisation from its current state to a new state and need to develop people driven principles and processes
  • You want to stop project success being endangered by uncertainty regarding how to manage stakeholders impacted by change
  • You need to manage people development and ensure that appropriate skills are developed
  • You want to position the organisation's culture to ensure positive attitudes towards change
  • You have to establish the control and co-ordination activities required to manage projects successfully
  • You want to develop tools and templates to support projects and achieve successful outcomes
  • You wish to ensure that project business benefits and performance improvement are achieved throughout the project's lifecycle and beyond

How PricewaterhouseCoopers (PwC) can help you
PwC has established a strong reputation for helping clients cope in the face of changing business conditions and to align and sustain the change.

Our services include:
  • Assisting with programme management and portfolio management advisory services
  • Advising on benefits delivery
  • Assisting in envisioning the case for change
  • Advising on approaches to align values, attitudes and behaviours with strategic objectives
  • Providing recommendations to design the organisation and transition people
  • Coaching management to assimilate the knowledge, skills, attitudes and behaviours required to increase their effectiveness in driving sustainable change
  • Advising on stakeholder management, communications management and training requirements
  • Advising on effective strategies for people development and growth
  • Developing recommendations regarding Performance Management
  • Assisting with project management advisory services
  • Assisting with project office advisory services
  • Conducting project assessments