Optimizing revenue with data & analytics: Differentiate with data

Revenue leakage represents unbilled and under billed charges, written off revenues, missed revenue opportunities and delayed cash flow.

Leaks typically occur within many different functions that are part of your end-to-end revenue stream and are often intertwined with cost.
 

Common causes are:

• Change programs impacting systems and processes
• Complexity in products, bundles and discounts
• People handoffs and manual interventions
   

Revenue leakage minimization and cost management

• Do you know the level of revenue leakage in your revenue cycle? Are you confident about the controls around the system, processes & programs for revenues as well as credits and rebates?
• Are you susceptible to fraud and abuse?
   

• Data analytics along the revenue processes to identify revenue leakage
  • Established methodology on data collection & analyses
  • Quantification of revenue leakage and cost optimization
• Independent testing, reconciliations and re-modeling of business rules and re-rating on our own systems to assure revenue
• Independent review of new revenue areas/ business model changes
• Business process intelligence
   

Proactive monitoring

• Do you monitor enterprise wide revenue leakage & fraud management KPIs?
• Is your data fully aligned with your service providers?
   

• Development of dashboards for reporting KPIs
• Report on transactions trends and processing errors
   

Sustainability of revenue leakage efforts

• Are you equipped to manage changing revenue & business models to assure revenue for your organization?
   

• Development of target operating model
• Training
• Outsourcing / co-sourcing revenue assurance functions