IA and Governance, Risk & Compliance Services 

Building resilience starts with proactive risk management — the ability to foresee potential hazards, implement strong controls, and continuously improve your processes. Our comprehensive risk and control systems solutions are designed to help your organization not only identify and mitigate risks but also automate and test controls efficiently, ensuring confidence in decision-making and operational continuity.

Enterprise Risk Management (ERM) Design and Implementation

We collaborate with your leadership to build tailored ERM frameworks that align with your strategic goals. From risk identification to mitigation strategies, we help create scalable, integrated risk management programs that enhance visibility and accountability across your enterprise.

Risk Assessments and Reviews

Gain deep insight into your operational vulnerabilities through comprehensive risk assessments. Our methodical reviews evaluate existing risks, emerging threats, and control effectiveness, enabling informed prioritization and proactive risk mitigation.

Controls Design, Implementation, Optimization, and Testing

Effective controls are the backbone of risk management. We assist in designing robust control activities, streamline their implementation, and optimize their performance through ongoing testing — ensuring controls remain effective, relevant, and scalable as your organization evolves.

Third-Party Risk Management and Contract Review

External relationships can introduce significant risk. Our third-party risk management services include due diligence, contract reviews, and continuous monitoring, helping you manage supplier, vendor, and partner risk with confidence.

SOX and J-SOX Readiness and Compliance

Navigating Sarbanes-Oxley (SOX) and Japan SOX (J-SOX) compliance demands rigorous internal control documentation and testing. We guide your preparation, conduct remediation where needed, and perform testing to ensure full compliance, reducing regulatory risk.

Business Process & IT Process Review and Manualization

Insightful process reviews identify inefficiencies, control gaps, and improvement opportunities across business and IT functions. We document (“manualize”) processes comprehensively, facilitating consistent execution, compliance adherence, and process automation.

Governance and Risk Frameworks

Establishing clear governance structures and risk frameworks is key to sustainable risk management. We help define roles, responsibilities, policies, and procedures that promote risk awareness and accountability at every organizational level.

Compliance Assessments

Stay ahead of regulatory requirements with thorough compliance assessments tailored to your industry and jurisdiction. Our services help detect gaps, recommend corrective actions, and prepare you for inspections or audits.

Internal Controls Advisory and Optimization

We offer expert guidance on strengthening your internal control environment, identifying redundancies, and integrating controls seamlessly to maximize efficiency and effectiveness.

IT Governance, General IT Controls, and Application Controls Review

Technology environments demand specific focus on IT controls. Our specialists review IT governance frameworks, general IT controls (GITC), and application-level controls to ensure data integrity, availability, and security.

Business Continuity and Disaster Recovery Assessment

Ensure your organization can maintain critical operations during disruptions. We assess your business continuity plans and disaster recovery strategies to identify weaknesses, test readiness, and recommend enhancements for resilience.

At the forefront of innovation, we help organizations implement, optimize, and secure enterprise technologies, including cutting-edge Artificial Intelligence to enhance risk management, transform critical business processes, streamline operational controls, and unlock actionable insights from your data. Our comprehensive suite of services is designed to help clients fully harness the power of digital transformation while maintaining robust governance and operational excellence.

Digital Enterprise Architecture and Strategy

We partner with your business to define a holistic digital architecture aligned with your strategic goals. Our experts design scalable, secure, and flexible frameworks that integrate emerging technologies, enabling seamless digital transformation and future-proofing your enterprise.

IT Managed Services

Our end-to-end IT Managed Services cover:

• Service Management: Ensuring your IT services meet defined SLAs with continuous improvement.
• Application Management: Maintaining, supporting, and enhancing enterprise applications to maximize uptime and performance.
• Network Operations: Delivering reliable, secure network infrastructure management to support critical business communications.

Generative AI Suite of Services

Harness the potential of Generative AI tailored to your enterprise needs:

• Executive Upskilling: Empower leadership with the knowledge and skills to leverage AI effectively.
• Proof of Concept (POC) and Pilot Programs: Test and validate AI use cases for real-world impact.
• AI Strategy and Implementation: Develop customized AI roadmaps and deploy scalable solutions that drive efficiency and innovation.

IT Project Management and Quality Assurance

Our project management teams ensure timely, budget-conscious delivery of IT initiatives while maintaining high-quality standards. Utilizing best practices and agile methodologies, we mitigate risks and drive successful project outcomes.

Process Intelligence and Automation Engineering

Detect inefficiencies and optimize business operations by leveraging process intelligence tools combined with sophisticated automation engineering. We design solutions that reduce manual workloads, increase accuracy, and accelerate time-to-value.

Process Modelling, Mapping and Solution Design

Visualize and understand end-to-end workflows with detailed process mapping and modeling. Our solution design approach ensures that digital tools align perfectly with your operational needs to maximize ROI.

Data Intelligence and Engineering

Transform raw data into strategic assets through advanced data engineering, analytics, and governance. Our experts deploy solutions that deliver actionable insights, supporting data-driven decision-making across the enterprise.

Project Management and PMO as a Service

Augment your in-house capabilities with our flexible Project Management Office (PMO) as a Service offering. We provide governance, reporting, resource management, and stakeholder engagement to streamline project portfolios and ensure alignment with business objectives.

Organization Design

• Structure Design: Craft the optimal organizational hierarchy and reporting relationships that support your strategy and enhance agility.
• Process Analysis and Optimization: Identify bottlenecks, eliminate redundancies, and streamline workflows to improve efficiency and cross-functional collaboration.
• Change Management: Navigate organizational transitions smoothly, engaging stakeholders and embedding lasting change.

Leadership Succession Planning & Modern Workplace Strategy

• Develop robust succession plans to ensure leadership continuity and stability.
• Design and implement modern workplace solutions that enhance productivity, employee experience, and collaboration in hybrid or remote settings.

Workforce Planning and Talent Management

• Forecast workforce needs aligned to business goals and market dynamics.
• Develop targeted talent acquisition, development, and retention strategies to build a resilient workforce.

Competency Assessment and Mapping

• Assess existing skills and competencies across roles.
• Map required capabilities to future business needs, guiding focused learning and development initiatives.

Job Analysis and Evaluation

• Conduct detailed job analyses to define roles, responsibilities, and expectations clearly.
• Evaluate jobs to establish equitable salary structures and inform organizational planning.

HR Due Diligence

Perform comprehensive evaluations of human capital risks and opportunities during mergers, acquisitions, or major transformations.

Culture and Leadership Change

• Culture Diagnosis: Understand current organizational culture and its impact on performance.
• Leadership Alignment and Development: Foster leadership behaviors and mindsets aligned with strategic direction.
• Culture Transformation: Design and implement initiatives to shift culture towards desired values and attitudes.
• Workforce Capability Building: Equip employees with skills and mindsets needed to thrive in a changing environment.

Sustainability Governance and Risk Management

We help establish strong governance frameworks to embed sustainability into your organization’s strategy and operations. Our approach includes identifying key sustainability risks, defining clear roles and responsibilities, and implementing risk management practices to proactively address potential challenges. This ensures your sustainability efforts are managed with rigor and accountability.

Regulatory Compliance (IFRS S1 and S2 Readiness)

With the introduction of new regulatory standards such as IFRS S1 (general sustainability-related financial disclosures) and IFRS S2 (climate-related disclosures), it is critical to prepare early and stay ahead of compliance requirements. We guide you through readiness assessments, gap analyses, and implementation roadmaps to achieve full compliance while optimizing your reporting processes.

ESG Strategy, Controls Design, Implementation, and Testing

Effective ESG management depends on clearly defined strategies and robust internal controls. We assist in designing ESG frameworks tailored to your organization’s unique risks and goals. This includes developing control activities, implementing best practices, and conducting rigorous testing to ensure controls operate effectively and reliably.

ESG Systems and Data Validation

Reliable and accurate ESG data is the foundation of credible reporting and decision-making. We evaluate your ESG data infrastructure, systems, and processes to validate data integrity, completeness, and consistency. Our assessments help identify weaknesses and provide actionable recommendations to strengthen your ESG data management capabilities.

Sustainability Reporting Assurance (Limited / Reasonable)

To enhance stakeholder trust, we offer independent assurance services on your sustainability disclosures. Whether limited or reasonable assurance, our expert assurance engagements verify the accuracy, completeness, and adherence to reporting standards of your sustainability reports. This adds credibility to your communications with investors, customers, and regulators.

Extended Producer Responsibility (EPR) Reviews

Navigating EPR requirements can be complex, especially as regulations evolve globally. We conduct thorough reviews of your Extended Producer Responsibility obligations to ensure compliance and identify opportunities to optimize product stewardship, waste management, and circular economy initiatives.

GHG Emissions Assessments

Understanding and managing greenhouse gas emissions is central to climate strategy. Our GHG emissions assessments cover scope 1, 2, and 3 emissions, helping you measure your carbon footprint, identify reduction opportunities, and align with global climate commitments such as the Science Based Targets initiative (SBTi).

Investigations and Fact Findings

Our fraud and forensic experts utilize sophisticated tools and methodologies to uncover the truth behind suspicious activities. By conducting thorough investigations and fact-finding missions, we help you identify fraudulent schemes, pinpoint responsible parties, and gather admissible evidence that supports legal and regulatory proceedings.

Anti-Fraud, Bribery, and Corruption Risk Assessment and Controls

We assess the vulnerabilities within your existing processes, controls, and governance structures that could expose your organization to fraud, bribery, and corruption risks. Using data analytics and risk modeling, we design and implement robust control frameworks that deter misconduct and enhance compliance with relevant laws and regulations.

Third-Party and Contract Compliance

Third-party relationships pose significant risks for bribery and fraud. We conduct detailed due diligence and continuous monitoring of your vendors, suppliers, and partners. By ensuring contractual obligations and ethical standards are met, we reduce exposure to third-party risks and safeguard your business ecosystem.

Fraud Risk Assessments

Our fraud risk assessments combine data-driven insights with industry best practices to evaluate potential fraud scenarios tailored to your organization’s unique environment. We identify gaps in fraud prevention and detection mechanisms, recommending targeted strategies to mitigate risks before they escalate.

Whistleblowing Services

Providing confidential and secure channels for internal reporting is critical to early detection of misconduct. Our whistleblowing management solutions protect whistleblower anonymity, promote ethical reporting culture, and ensure timely investigation of complaints in alignment with regulatory requirements.

As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. This digital information has become the lifeblood of the interconnected business ecosystem and is increasingly valuable to organizations—and to skilled threat actors. Business digitization also has exposed companies to new digital vulnerabilities, making effective cybersecurity and privacy more important than ever.

Vulnerability assessment and penetration testing

Identify vulnerabilities on systems, applications, network and validate what would be the impact of such vulnerability to your company.

Red team services

Assess your preparedness for a cybersecurity incident through a controlled scenario-based hacking simulation.

Social engineering simulation

Perform a phishing simulation to assess the cybersecurity awareness of your employees.

ISO/IEC 27001 / 27002 / 27014 Information Security Assessment

Conduct gap assessment and readiness using the ISO standards, Information Security Management Systems (ISMS), Information security controls and Governance of information security.

ISO/IEC 27001 / 27002 Development of ISMS Manual and Policies

Assist in updating and developing of information security manual, policies, standards and guidelines

ISO/IEC 27005 Implementation of Information Security Risk Management

Assist in the implementation of information security risk assessment and risk treatment based on the company’s risk management framework.

NIST Cybersecurity Framework (CSF) Assessment

Conduct gap assessment and readiness using the National Institute of Standards and Technology CSF as the base framework.

NIST Risk Management Framework (RMF) Implementation –

Assist in the implementation of risk management that integrates security, privacy, and cyber supply chain.

Configuration Review

Assess the security configurations of your systems, applications, and infrastructure to identify misconfigurations and ensure alignment with industry best practices and compliance requirements.

Third party (vendor) risk management assessment

Help you assess, monitor, and manage cybersecurity risks across your third-party ecosystem to ensure vendors meet your security and compliance standards.

ISO/IEC 29134 Privacy Impact Assessment

Conduct of assessment on the potential impacts on privacy of a process, information system, programme, software module, device or other initiative which processes personally identifiable information (PII) and for taking actions as necessary in order to manage privacy risk.

Privacy Compliance Assessment

Conduct of assessment in compliance with RA 10175, Data Privacy Act, Implementing Rules and Regulations and other National Privacy Commission issuances.

Compromise assessment programs

Assist in determining whether your environment has been breached by identifying indicators of compromise (IOCs), malicious activity, and unauthorized access across your systems.

Unlock the power of your data to enhance decision-making, strengthen controls, and drive operational efficiency. We combine advanced analytics with deep domain expertise to support your governance, audit, and reporting needs.

Process and control verification

With data & analytics, organisations can reduce the cost, improve the quality and enhance the efficiency of monitoring their processes end-to-end. The ability to increase the scope up to 100% of transactions allows for increased assurance in making sure that controls are designed, implemented and working effectively.

Audit analytics

Data enables PwC auditors to make better decisions faster and identify outliers. With data & analytics, there can be a focus on efficiency and quality whilst also providing a new way of seeing businesses, and it enables us to do away with traditional sampling and analyse 100% of your transactions.

Data quality assessment

PwC’s data quality assessment and analysis equips a business with insights to prioritize applications for remediation. We visualise the completeness, accuracy and integrity of full datasets to quickly uncover data quality issues for remediation on existing systems or as a result of data migration.

Data & analytics capability building

PwC helps organizations build their own capability. We do this by tying analytics to organizational problems and decision-making, providing you with valuable and actionable insights for improved business performance.

Data visualization and management reporting

PwC can help you develop leading edge business intelligence capabilities and solutions to facilitate better management reporting, dashboards and visualization of multiple, disparate datasets.

Risk attribute sampling

With the use of data & analytics, we can identify anomalies and patterns in transactions to ensure effort is focused on more non-standard and riskier items in full populations.

Transaction Analytics

Design data analytics procedures and tests to analyze and generate insights from different data sources of related financial and operational processes an entity (e.g. P2P, Payroll, Cash).

Today’s marketplace is crowded, and customers – whether businesses or individuals are more discerning than ever. For organizations to succeed, they need to be trusted. Stakeholders are looking for information that is clear, relevant, and reliable. Information they can trust.

In line with international standards, we help organizations respond to demands for increased transparency and industry comparability, and increase the credibility of that reporting.

Third Party Assurance - Controls over Financial Reporting (ISAE 3402 or SOC 1)

Companies continue to turn to outsourcing as a means of reducing costs and improving efficiencies. As more companies outsource transaction processing or share sensitive data, the demand for trust and greater transparency across organizations’ internal controls increases. So, too, does the need for auditor reporting on those internal controls at a third party entity (or “service organization”).

Third Party Assurance - Beyond Controls over Financial Reporting [ISAE 3000 with Reference to AICPA’s Five (5) Trust Service Criteria or SOC 2]

With the continued growth of data driven business solutions, there is also an increasing demand for assurance over the management and security of sensitive data. Companies who rely on third parties to use, store, and dispose of critical data need comfort that their service provider’s control environment is strong and able to protect both financial and non-financial information.

Swift Customer Security Program (CSP)

We conduct assessment as an independent external assessor on the Customer Security Controls Framework (CSCF) mandatory and advisory controls.

In our world today, banks and other financial institutions are facing an ever evolving business challenges whether locally or globally. The intensity of this challenge in today’s business environment in one of the core drivers of economy requires new ways of thinking about risk.

We help our clients turn risks to advantages through offering global expertise on business risk and control solutions. We focus on the future of financial services, effectively working with clients as they shape their business and execute their strategy.

Independent Compliance Testing (ICT), AML/FATCA Compliance Review

Executing compliance audit and gap analysis to find out major gaps in organization, and sharing insight in recommendation for identified gaps and assisting to re-design and implement policies for key processes

ICAAP independent validation

Providing an assessment on your design and use of Internal Capital Adequacy Assessment Process (ICAAP) to ensure compliance to the minimum regulatory capital requirements.

BSP Circular Compliance Assessment (i.e. 808, 982)

Comply with regulatory matters that have uncovered operational issues in IT and information security. Validate automated controls and processes to meet regulatory as well as statutory compliance requirements.

Independent Review of Recovery Plan

Provide an objective, regulatory-aligned assessment of your recovery plan to ensure it meets BSP Circular No. 1158, supports operational resilience, and is ready for activation during periods of financial stress.