Case study

Client: LDz Cargo SIA, the leading rail freight carrier in Latvia

Issue: Cumbersome and outdated use of paper waybills in freight carriage, including between the EU and non-EU countries. The customer desired to save time and resources and minimise the human factor in accounting for documents.

Industry: Transport

Services provded: Solution Delvery

PwC solution:

We created an IT solution, or a paperless technology system, where each party became a verifier. We built a mechanism that signs the waybill and releases it for dispatch, and a mechanism that responds to a request from another country, in this case Belarus. We developed decoding, verification, and release to rail systems with confirmation. In parallel we created solutions for monitoring the waybill’s path, accounting, and integration with other systems.

Electronic exchange of information on freight carriage is currently provided, and the customer does not have to print a waybill or receive it on paper. Instead, data about the consignment is fed into the system, and the carrier performs the necessary operations digitally.

LDz Cargo SIA, a subsidiary of Latvijas Dzelzcels VAS, started using e-waybills in domestic traffic in late 2017, and using them throughout the carriage service means that the entire process, from preparing the waybill at the dispatch station to releasing the freight to the consignee, is carried out electronically. It is essential that the e-waybill is used for consignments of loaded wagons, where this process is more complicated than preparing documentation for consignments of empty wagons.