PwC Isle of Man Transparency Report 2025

Our purpose and strategy

Our purpose is simple yet powerful: To build trust in society and solve important problems.  We want to be a catalyst for change, and we seek to help our clients and our community navigate the many challenges they face.

Our strategy is built around three core priorities: Clients, People and Technology. It reflects the depth and breadth of our sector expertise, and our understanding of our clients’ issues. We're investing, with clarity and intent, in our people and our capabilities, particularly in technology and artificial intelligence.  We are  harnessing the power of our network, as our clients face increasing challenges, in areas such as regulatory oversight, workforce transformation and technological change. Both public and private investment in these areas is critical for the future our island economy.

Our strategy builds on our ongoing commitment to quality. Delivering high-quality work is at the core of everything we do and is something that all our stakeholders rightly expect of us.

Our Clients

Our clients are at the centre of everything we do. One of our greatest strengths lies in our ability to understand the challenges our clients are facing. We strive to understand their businesses, anticipate their needs, and provide bespoke solutions that add real value.

While the Isle of Man’s economy is facing many challenges, the financial services sectors continue to demonstrate resilience and innovation and remains the largest sector of the economy. The upcoming MONEYVAL visit will be a moment of considerable significance for the Isle of Man. The standards for compliance in the sixth-round evaluation taking place in 2026 will be higher than before and the outcome of the  MONEYVAL mutual evaluation report (MER) will be crucial to the Island’s reputation as a well-regulated international finance centre. 

A core part of our strategy is to help clients build and sustain resilience and accelerate momentum, particularly given the current pace of change. To enable this, we continue to evolve our client experience through enabling our engagement leaders and teams to have broader, more strategic, future-focused conversations. These conversations begin with leveraging our deep client knowledge, industry expertise, a collaborative approach and our innovative AI transformation platform. In this world of constant reinvention, our clients rely on us to help protect and create value, now and in the future.

Our People

We believe our culture differentiates us from our competitors. Our firm remains locally owned and controlled, maintaining the strong connection to our history, culture and values. 

Investment in our people is priority for us and is evident by the 7 new associates who joined us in FY25 and the continuing popularity of our summer intern programs. We are a training organisation. Some of the people we train will stay with us throughout their careers, but others will seek out opportunities in organisations on the island and beyond. This is welcomed, as I believe the training we provide and the culture we seek to instil will contribute to the ultimate success of our island in this fast-evolving global economy. 

Economies are being reshaped by AI and geopolitical events, and there is no doubt that the need for transformation and levels of investment needed to deliver it are significant. This will include challenging ourselves to reimagine the future of our workforce.  Our training programmes are designed to give our teams a deeper understanding of innovative new technologies such as AI and data analytics, and personal development   covering cultural backgrounds, neurodiversity and personality differences, all aimed at improving how we communicate and support one another.  We appreciate our diverse workforce and support social inclusion as a core part of our strategy, reflecting the richness of our workforce, which spans 18 nationalities.

This is all underpinned by our purpose and values, where all our people feel empowered to contribute and innovate, and a culture where unacceptable behaviour is challenged. Through combining and promoting the right behaviours, embracing change and by living our values, we can cultivate a rich breadth of abilities that let us deliver unexpected insights and solve complex challenges facing our clients and society. 

Technology

Sustainable growth of our island economy will depend in part on our ability to adapt and innovate.  By harnessing cutting-edge digital tools and fostering a culture of continuous learning, we will be better equipped to meet our clients’ evolving needs while maintaining the highest standards of professional quality. 

In FY25 I was proud of my team's contribution to the launch of the PwC Next Generation Audit software platform across our global network of firms, being the first PwC Network firm to go live. This technology not only enables us to identify risks more effectively but also provide greater assurance to our stakeholders. Our ongoing investment in technology ensures that we remain at the forefront of best practice in assurance delivery. 

Our commitments to technological advances and gender diversity extend beyond our own walls. For several years, we have worked closely with local charity Love Tech, who aim to inspire girls and young women to learn and explore Science, Technology, Engineering and Mathematics (STEM) opportunities. We proudly support and sponsor the Love Tech ‘STEM SPARK’ initiative. Launched in January 2024, this initiative aims to work directly with all thirty-three of the Island’s primary schools enhancing library collections and supporting assemblies and workshops for children and teachers on STEM topics such as healthy eating, DNA traits, weather observation, and STEM careers. Between January 2024 and June 2025, STEM Spark reached approximately 1,300 children across twelve schools, delivering 104 books and fostering essential skills for the future needs of the island’s economy through STEM awareness and education. Coming together with Love Tech demonstrates our drive to deliver sustained outcomes to our clients, people and community by helping prepare young people with a mix of education and skills to help meet the future needs of our economy through STEM awareness and knowledge. 

The Next Era

A strong quality culture, reinforced by clear leadership and a robust tone from the top, is vital to our continued success. We are steadfast in our commitment to upholding the highest standards of professional behaviour and technical excellence. Continuous improvement is embedded in our processes, supported by regular training and rigorous quality reviews. Our leadership team sets the standard, championing a culture where ethical conduct and accountability are non-negotiable. 

Although there are many challenges and uncertainties ahead, there will be many opportunities and possibilities to grasp.  Through collaboration, acting and thinking differently, we can ensure that our clients are best placed to thrive.

The next era for PwC is about evolution. We are an organisation with incredible people, offering leading capabilities that our clients need: a firm that is innovative, forward-thinking and a true strategic collaborator. 

If there are any aspects of this report or issues that you would like to discuss, please do get in touch.