We have listed the email addresses that could be used to contact FTX.com customers so you can verify the emails you receive are from legitimate sources.
Bahamas Process
FTXDigital@restructuring.pwc.co.uk
uk_salesforce_autoforward_prod@pwc.com
Bahamas Process - Payments
gbl_fdm_payment_instructions@pwc.com
ftx-creditor-support@cases.withpersona.com
trustonboarding@cases.withpersona.com
You will be asked to visit the following link: https://www.bitgo.uk/ftx-digital/
Note: Other email addresses and links may be added at a future date
Bahamas Process KYC
US Process
ftx-creditor-support@cases.withpersona.com
EU Process
We are aware that some FTX customers have been targeted with scams. Please do verify that emails are from legitimate sources before responding to emails and if in doubt, please contact gbl_fdm_creditors@pwc.com to confirm whether a request is legitimate.
Updates on the FTX Digital Markets liquidation will be shared through the official FTX Digital X (FTX_DMOfficial) and Reddit accounts (u/FTXLiquidationOff).
