Helping you run HR with precision, efficiency and confidence, so you can focus on strategy and business impact.
HR Managed services
There’s a better way of managing your HR functions
HR today is more complex than ever with evolving labour laws, digital transformation, rising employee expectations, and the pressure to deliver strategic value while keeping operations running smoothly. Many HR teams are stretched, spending precious time on processes that should simply work.
PwC’s HR Managed services give you a more efficient, resilient and confident way to run HR.
Our services span the full HR lifecycle, from payroll, onboarding and benefits to learning, job evaluation, compliance, health & safety and equal pay, ensuring consistency, reliability and governance across every HR process.
With specialist HR expertise, proven operating models, and technology-enabled solutions, we help you:
- Improve accuracy, efficiency and compliance
- Enhance employee experience across every touchpoint
- Reduce operational risk and cost
- Build an HR function that scales with your business needs
A modern HR function deserves modern support, built for stability today and agility tomorrow.
How we can help
Payroll & Benefits
A comprehensive, compliant and fully managed payroll and benefits administration service that ensures your people are paid accurately, your organization meets all regulatory obligations, and your HR team gains back valuable time.
We can help you with:
- Payroll Processing & Administration End-to-end management of payroll cycles: data collection, calculations, reconciliations, statutory contributions, payouts, and compliance submissions. Eliminates manual errors and ensures timely, accurate execution.
- Payroll Reporting & Employer Obligations Creation of recurring reports, tax filings, variance reviews, and dashboards that provide transparency and audit readiness.
- Payroll Advice & Diagnostics Regulatory guidance and diagnostic reviews to identify inefficiencies, exposure points, and compliance gaps across payroll operations.
- Payroll Migration & Hypercare Support through system transitions or organizational change: data mapping, testing, go-live management and post-launch stabilization.
- Benefits Administration Management of employee benefits such as medical plans, vouchers, childcare, corporate cards, gym programs, awards, and fleet. Includes eligibility checks, vendor coordination, issue resolution and SLAs.
HR support
Flexible HR support that strengthens your HR department with additional capacity, specialized expertise, and reliable execution of recurring processes.
We can help you with:
- HR Administration Employee files, contract management, letters, data maintenance, job changes, leave of absence, archiving, and GDPR-aligned documentation.
- Onboarding & Offboarding Coordination of pre-boarding steps, documentation, induction plans, IT access, exit processes, letters and end-to-end experience management.
- Performance Process Support Assistance during annual and mid-year reviews: system inputs, reminders, governance controls, workforce alignment and follow-ups.
- HR Reporting & Analytics Standard HR KPIs, dashboards, workforce trends, compliance statistics, and automated reports. Supports decision-making with reliable insights.
- HR Policies & Procedures Implementation Rollout of HR rules, procedures, governance frameworks and employee communications to ensure consistent application across the organization.
- Helpdesk First-line HR support for employees, managing inquiries, requests, documentation, and process guidance.
Talent acquisition
End-to-end recruitment execution and employee transition support to help organizations attract the right talent and responsibly support employees during role changes.
We can help you with:
- Recruitment Services Sourcing, screening, interviews, assessments and candidate shortlist creation for middle-management roles or high-volume hiring needs. Ensures speed, accuracy and a consistent selection process.
- Outplacement Services Career transition support including coaching, CV updates, LinkedIn optimization, interview preparation, and personal branding guidance. Enables departing employees to move confidently into their next step.
Travel & benefits services
Integrated travel and benefits services that improve employee experience while ensuring strong governance, cost control and smooth daily operations.
We can help you with:
Employee benefits services
We design and run benefit programmes that are competitive, cost‑effective and easy for employees to use. This includes defining the benefits strategy, managing providers and communicating clearly across the organisation. We improve existing schemes by analysing usage, spend and vendor performance, and we manage all benefit lines, from medical plans and vouchers to childcare, gym memberships and corporate cards, to ensure smooth delivery. We maintain vendor relationships, oversee contracts and provide transparent budgeting and reporting with monthly insights and KPIs.
Travel services
We deliver an end‑to‑end travel framework that keeps business travel organised, compliant and cost‑efficient. We set up clear travel programmes with the right policies, approval flows, budgeting rules and digital tools. Once established, we manage daily bookings for transportation and accommodation, ensuring every trip follows company policy and budget. We oversee all travel suppliers to maintain quality and optimise costs, and we handle the entire expense and reimbursement process with automated checks for accuracy. Throughout the journey, travellers are supported by a responsive helpdesk for real‑time guidance and quick issue resolution.
SaaS (HR Technology Services)
Modern HR depends on reliable digital systems. Our SaaS solutions ensure your HR technology ecosystem performs seamlessly and scales with your business.
We can help you with:
- Core HR Modules & Self‑Service
Enable employees and managers to perform key HR actions easily through user‑friendly digital tools. - Time & Attendance Solutions
Implementation and support of systems that manage scheduling, time tracking and leave policies with accuracy and compliance. - Performance & Talent Modules
Tools that support goal‑setting, performance reviews and ongoing people development. - Digital Card & Workforce Automation
Digital identification, access and workflow tools that streamline day‑to‑day operations. - System Monitoring & Enhancement
Continuous optimisation, data integrity checks and incremental improvements to keep HR technology efficient and future‑ready.
Physical security, health & safety
A complete framework for secure, compliant and resilient workplaces covering physical security standards, emergency readiness, and health & safety governance.
We can help you with:
- Physical Security Program Design Policies, zoning, access levels, visitor management, CCTV standards, incident response and documentation.
- Health & Safety System Design Risk assessments, roles, training, permits-to-work, inspections, incident reporting and compliance frameworks.
- Emergency & Crisis Preparedness Fire safety, evacuation plans, first-aid programs, crisis escalation and readiness drills.
- Vendor Management Evaluation and contracting of security, monitoring and safety providers with SLAs/KPIs.
- BAU Operations Access control, guard oversight, alarm monitoring, accident case management, helpdesk, monthly KPIs and corrective actions.
- Additional Medical & Insurance Support Vaccination administration, workplace doctor coordination, employer liability and property insurance support.
HR business partnering
Strategic and operational partnering that aligns HR with business priorities, improves performance, manages risk, and enhances employee experience.
We can help you with:
- Strategic Alignment Ensure HR initiatives directly support business goals, transformation, and workforce strategy.
- Operational Efficiency Streamline processes, standardize procedures, optimize workflows and introduce technology.
- Scalability & Flexibility Adaptable services for growth, restructuring, M&A, expansions, or new operating models.
- Risk Management & Compliance Monitoring labor law changes, updating policies, audits, grievance management and preventive controls.
- Employee Experience Improved engagement, development, performance cycles, well-being and employee lifecycle touchpoints.
- Technology Integration Automation, HR systems optimization, data-driven decision making and analytics enhancements.
Learning & development
A full L&D service that identifies skill needs, builds effective programs, delivers impactful training and manages all L&D administration.
We can help you with:
- Learning Demand Planning Identify strategic skill priorities, analyze training data, engage stakeholders and forecast learning needs.
- Program Design & Management Scenario planning, budgeting, resourcing, integration with talent and workforce planning.
- Training Delivery Execution of training programs, monitoring participation, evaluating outcomes and using KPIs for continuous improvement.
- L&D Administration Certification tracking, ticketing, reporting, newsletters, satisfaction studies, analytics and compliance.
Job evaluation
A structured, transparent and defensible way to evaluate roles, ensure internal equity and create a fair reward structure.
We can help you with:
- Planning & Methodology Define scope, align stakeholders and select evaluation methods (point factor, ranking or market pricing).
- Job Analysis & Documentation Develop job descriptions, conduct interviews, validate responsibilities and gather all role data.
- Evaluation Execution Apply evaluation tools (e.g., STRATA), conduct internal equity checks and market benchmarking.
- Review & Reporting Prepare reports, secure leadership approval, support communication and ensure proper governance.
In response to near-term economic challenges, CEOs say they are taking actions to spur revenue growth and cut costs, without delaying strategic M&A initiatives. Interestingly, although 52% of CEOs say they have already begun cutting costs, just 19% are implementing hiring freezes, and 16% are reducing the size of their workforce.
Why PwC
Choosing the right HR Managed Services partner is more than a matter of outsourcing operations — it’s about securing accuracy, reliability and continuity for your people and your business. PwC brings the scale, expertise and infrastructure needed to deliver HR with confidence.
What sets us apart
20+ years of hands-on HR managed services experience
Decades of operational delivery and continuous improvement embedded into our methodologies and governance frameworks.
A unified system and standardized delivery model
“One system for all” creates consistency, transparency and control across every HR process, reducing errors and accelerating execution.
Proven capacity at scale
Over 100,000 payslips processed per year, supported by automation, controls, quality assurance and compliance frameworks designed to minimize risk.
Expertise across all industries with a large, diversified client portfolio
We support organizations of every size and sector, bringing insights, benchmarking and best practices shaped by real operational complexity.
Stability, continuity and capacity at scale
With one of the largest HR Managed Services teams in the market, our 220-person delivery center in Greece ensures uninterrupted operations even during high-volume periods, organizational changes, seasonal peaks or unexpected surges.
Managed services
PwC’s managed services solutions expands across a network of industry experts that are trusted to manage and accelerate outcomes.
Hopes and Fears Survey 2025
With trust, cultural support, and clarity about workplace changes in an age of AI, leaders can unleash worker motivation and ignite reinvention and growth.
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