Isla Lipana & Co./PwC Philippines proudly participated in the Philippine Franchise Association (PFA) 2025 Franchisee Summit. Isla Lipana & Co. Human Capital Senior Manager Yochika Nakagawa served as a resource speaker in a session and panel discussion titled “HR: Recruiting and Retaining a High-Performing Store Operations Team.”
During this session, Aika shared valuable insights on attracting and retaining top talent in store operations, leading high-performing teams to achieve operational excellence, and cultivating a positive and engaging work environment. She also addressed the Department of Labor and Employment’s (DOLE) regulations and policies relevant to store operations management.
The event provided a meaningful platform for sharing ideas and practical strategies, empowering industry leaders to establish strong teams, enhance store operations and advance in the franchising industry with greater confidence.
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