Technology Services

Drive innovation and digital transformation with the help of our services

Elevate Your Data and Technology

We provide a range of professional services designed to elevate your data and technology capabilities. With expertise in governance, strategy, cutting-edge infrastructure, and compliance, we're your trusted partner for data-driven solutions. Our services, including IT assessment, strategy development, data management, and more, are tailored to optimize efficiency and alignment with your business objectives while maintaining the highest standards of professionalism.

Our Technology Consulting services:

IT assessment

Our IT assessment service is designed to evaluate the current state of your technology infrastructure, processes, and operations. We perform a comprehensive analysis to identify strengths, weaknesses, and areas for improvement.


  • Gain insights into your IT environment's health and performance.
  • Receive actionable recommendations for enhancing your IT operations.
  • Make informed decisions to align your technology with your business goals.

IT strategy/architecture development

Our IT strategy development service focuses on creating a robust and tailored technology strategy that aligns with your business objectives. We work closely with you to design a clear roadmap for technology implementation and growth.


  • Define a strategic direction for your technology investments.
  • Ensure alignment between technology and business goals.
  • Enhance your organization's competitiveness in the digital landscape.

IT strategy implementation (PMO)

Our IT strategy implementation, guided by a Project Management Office (PMO), ensures the execution of your technology roadmap. We oversee projects, monitor progress, and manage resources to achieve your strategic goals.


  • Efficient project management for successful strategy execution.
  • Clear communication and coordination across all technology initiatives.
  • Maximize the value of your IT investments.

IT projects support

We provide comprehensive support for your IT projects. Whether it's a system upgrade, software deployment, or infrastructure expansion, our experts offer the knowledge and assistance you need for successful project delivery.


  • Access specialized skills and knowledge for project success.
  • Streamline project workflows and timelines.
  • Ensure your projects stay on budget and meet objectives.

ITSM implementation (PMO)

Our IT Service Management (ITSM) implementation service, guided by a Project Management Office (PMO), facilitates the establishment and optimization of IT service processes and systems. We help you achieve a higher level of IT service excellence.


  • Streamline IT service delivery and support.
  • Enhance the user experience through efficient service management.
  • Improve IT governance and compliance.

Our Security Technology Consulting services:

We can help you to solve your cyber security issues no matter the size or the scale of the problem.

Organizations today are under ever increasing pressure to comply with regulatory requirements

PwC can help you face the challenge of fusing business with technology.

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Our Data services:

Our data management assessment service evaluates your data management practices, identifying areas for improvement. We assess data assets, data quality, governance, security, and data lifecycle processes.

Our data management strategy development service helps you create a structured data management strategy aligned with your business objectives. We guide you in defining a clear roadmap for data excellence.

We provide comprehensive support for your data-related projects, including data cleaning, data migrations, data warehousing, and data analytics initiatives. Our expertise ensures the successful execution of your data projects.

Research is the cornerstone of informed decision-making. Our research services provide valuable insights through market research, competitor analysis, and customer surveys.

Our data management strategy implementation service ensures that your data management strategy is effectively put into action. We oversee projects, monitor progress, and manage resources for successful implementation.

Our data analysis service is tailored to extract valuable insights from your data. We employ advanced analytics and data visualization techniques to help you make data-driven decisions.

Digital analytics is the cornerstone of understanding user behavior and optimizing digital experiences. Our digital analytics service helps you leverage data from various digital channels to improve user engagement and conversions.

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Data Governance Maturity Assessment

Our Data Governance Maturity Assessment is designed to evaluate the maturity of your data governance processes. We provide actionable insights to enhance data quality, compliance, and decision-making.

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Our ERP services:

Enterprise Applications Implementation

Unlock the potential of your organization's knowledge with PwC. We transform your information resources into assets tailored to your needs. Offering end-to-end implementation and support services focused on SAP and 1C, we fully meet your requirements.

Enterprise Resource Planning (ERP): Access better enterprise information for fast, effective decision-making. Improve operational efficiency with our integrated suite of enterprise applications.

Customer Relationship Management (CRM): Efficiently establish and sustain profitable relationships with your best customers through our IT solutions.

Enterprise Applications Vision and Roadmap

PwC assesses the current state of the EA landscape, considering stakeholder perspectives, business processes, and content consumers. We conduct interviews, employ research approaches, and validate end-user functional needs.

Key Activities:

  • Review data and documents, including personas, user requirements, and procedures.
  • Conduct interviews with key stakeholders and employees.
  • Assess reporting processes and existing technology infrastructure.
  • Prepare EA vision.

PMO & Quality Check

Our PMO service monitors and controls projects, reviews resource plans and project documentation, and validates deliverables for alignment with project management requirements.

Key Activities:

  • Project Management activities (resource planning, monitoring, documentation).
  • Preparation of Project charter, Communication matrix, and Project plan.
  • Quality check of Business processes, Testing, Data migration, and Change management.

Software Selection

Purchasing large and complex systems directly impacts business operations. We guide you through:

Requirements Analysis: Identify current and future business requirements. Define a Business Requirements Document as a blueprint for your enterprise systems.

RFP Development and Vendor Selection: Conduct a market scan, evaluate, and short-list vendors for your proposed enterprise systems implementation.

Implementation Support: Plan and implement your chosen IT systems with our specialized implementation and project management services. We oversee matters independently, ensuring your system implementation stays on track and delivers expected benefits.

Elevate Your Data and Technology

If you have questions, need specific information, or wish to discuss a project or service, please don't hesitate to reach out.

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Contact us

Bakhtiyar Bektursunov

Partner, Technology Services, Strategy& Eurasia

+7 727 330 3200


Asset Kassymbalinov

Director, IT Services, Strategy& Eurasia

+7 727 330 3200


Svetlana Makhmutova

Manager, Data Services, Strategy& Eurasia

+7 727 330 3200


Farid Gattal

Director, ERP Services, PwC Azerbaijan

+994 12 4972515


Oleg Prokudin

Senior Manager, Information Security and Information Technologies, PwC Kazakhstan

+7 727 330 3200 (ext. 3927)


Anuar Akishev

Manager, Data Services, PwC Kazakhstan

+7 727 330 3200


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