Guided by our purpose, values and behaviours

PwC Code of Condust

Hero image

What we do matters

Our Code of Conduct (Code) sets out what’s expected of us. It outlines our core principles—integrity, objectivity, professional competence and due care, confidentiality and professional behaviour. It shows how we should turn principles into actions and holds us accountable to always give our best.​


  • Speak up for what is right, especially when it feels difficult
  • Expect and deliver the highest quality outcomes
  • Make decisions and act as if our personal reputations were at stake

  • Stay informed and ask questions about the future of the world we live in
  • Create impact with our colleagues, our clients and society through our actions
  • Respond with agility to the ever changing environment in which we operate

  • Make the effort to understand every individual and what matters to them
  • Recognise the value that each person contributes
  • Support others to grow and work in the way that brings out their best

  • Collaborate and share relationships, ideas and knowledge beyond boundaries
  • Seek and integrate a diverse range of perspectives, people and ideas
  • Give and ask for feedback to improve ourselves and others

  • Dare to challenge the status quo and try new things
  • Innovate, test and learn from failure
  • Have an open mind to the possibilities in every idea

Download our Code of Conduct

Living our purpose and values

(PDF of 12.82MB)

Our Code’s five major sections

Speak up

Speaking up when something doesn’t seem right shows our integrity and courage to do the right thing. We explore when and how to express concerns and report situations that don’t seem right.

Build trust in how we do business

We define what’s expected of us as professionals and uphold our reputation by maintaining professional standards, adhering to laws and regulations, and fulfilling ethical obligations—all while delivering high quality, innovative work.

Build trust in how we use information

We respect the privacy and confidentiality of information of our clients, our people and others we do business with. We protect personal and confidential information in all forms, and we don’t misuse it. We exercise good judgement on social media. 

Build trust in our communities

We focus on how we present ourselves to the world and markets we operate in. We aim to earn the trust of our stakeholders by demonstrating care, openness and honesty, and by maintaining a strong focus on ethics and quality.

Build trust with each other

Trust is essential to working effectively with our colleagues and serving our clients. It begins with each of us treating each other with care, courtesy, dignity, fairness and respect.

Tax Code of Conduct

Making sound judgements when advising on tax matters and adhering to all tax laws is fundamental to our purpose in building trust.

Learn more

Third Party Code of Conduct

We require the same standard of behaviour from third parties and their personnel that we require from our own people.

Learn more

Contacts

Timur Zhursunov

Partner, Tax, Legal and People Services, PwC Kazakhstan

+7 717 255 0707​

Email

Follow us