Technology Consulting

Digital Assurance and Transparency

Putting trust at the heart of digital trends

As cloud computing, 5G and emerging technologies offer radical transformation opportunities, the increasing pace of change is creating a race to become the leading organisation. Businesses need both the right advice and infrastructure to make the most of growth opportunities. They need the right insight to take their organisation forward - and understand the impact on others to make the most of opportunities. Delivering on the potential digital and data offers requires the people and strategy to create lasting commercial advantage.

“Our Digital team is dedicated to transforming technology into a strategic asset—designing scalable architectures, optimizing infrastructure, and guiding organizations through complex digital decisions. We don’t just implement solutions; we build resilient ecosystems that drive innovation, agility, and long-term growth.”

Bakhtiyar BektursunovStrategy& and PwC Technology Services Leader in Eurasia

Technology team products and services

Aligning an organization's IT infrastructure with its business goals, including the design of an IT operating model and the establishment of an enterprise architecture. This ensures that the IT systems, processes, and people are structured to effectively support business objectives, allowing for scalability, efficiency, and adaptability in the face of changing.

Planning, design, and recommendations on implementation of IT infrastructure, with a particular emphasis on adopting Service-Oriented Architecture (SOA) and migrating systems to cloud environments. The goal is to create a flexible, scalable, and secure infrastructure that can support various applications and services, facilitating better integration, cost-effectiveness, and agility in the IT ecosystem.

Evaluation of an organisation's IT infrastructure, policies, and operations. The goal is to identify strengths, weaknesses, and areas for improvement. This service includes examining IT governance, processes and overall system performance. Recommendations are provided to enhance IT efficiency and alignment with business goals, ensuring that IT assets are effectively leveraged to support organisational objectives.

Assists organisations in selecting the appropriate software to meet their business needs. Evaluation of the market options, assessment of the compatibility of different systems with the client’s existing IT infrastructure, considering scalability and future needs. The aim is to guide the client towards a system selection that aligns with their strategic objectives, budget, and operational requirements.

Expertise in selecting the right SAP modules, configuring them according to the business's processes, and ensuring a smooth integration with existing systems. This includes providing support during and after the implementation to optimise the use of SAP systems for business efficiency and growth.

Holistic technology consulting across all layers of IT

Business architecture

This involves the analysis of core and supporting business processes, including an assessment of the approach for improving these processes. The focus is on sequential planning for changes in subsequent processes, aiming to identify and streamline primary business activities to align them with strategic goals and efficient resource utilisation.

Application architecture

This includes analysis of process automation, encompassing approaches to building application architectures, vendor selection, and solutions classes used for automation (e.g. CRM, ERP, BPM, etc.). The goal is to streamline application management, ensuring they support business processes effectively and efficiently.

Technology infrastructure

This includes analysis of approaches to managing technological infrastructure, including service-oriented architecture (SOA) strategies and transitioning to cloud solutions. The aim is to modernise the IT infrastructure with an emphasis on scalability, security, and cost-effectiveness, particularly in adopting cloud technologies.

IT processes

The focus here is on the analysis of IT management processes, e.g. those based on the COBIT framework, to ensure the achievement of business objectives through technology while minimising costs. The objective is to optimise IT governance and operations, aligning them with business goals and enhancing overall IT efficiency and effectiveness.

IT operating model

This involves reviewing the organisational structure and approaches to managing IT competencies, performance, and contractors. The aim is to refine the IT operational framework, focusing on improving team dynamics, contractor management, and performance metrics for better IT service delivery.

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Contacts

Natalya Lim

Strategy& and PwC Advisory Leader in Eurasia, PwC Kazakhstan

+7 727 330 3200

Email

Bakhtiyar Bektursunov

Strategy& Technology Services Leader in Eurasia, PwC Kazakhstan

+7 727 330 3200

Email

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