Retail e-commerce Market in the Republic of Kazakhstan

Report for the 12 months of 2023

Strategy&, part of the PwC network, jointly with the Digital Kazakhstan Association (DKA) presents the results of the study "Analysis of the retail e-commerce market* in the Republic of Kazakhstan" for 12 months of 2023.  

The data analysis was conducted by the Data & Analytics team, which includes data analysts, data engineers, and consultants with industry expertise. 

The largest representatives of the e-commerce market in the Republic of Kazakhstan participated in the study: Kaspi.kz, Halyk Market, Forte Market, and other respondents who wished to maintain confidentiality.

The results of the study include:

  • Overview of the e-commerce market in Kazakhstan 
  • E-commerce Volume and Share compared to the volume of all commerce in the Republic of Kazakhstan 
  • Number of transactions and average check
  • Share of marketplaces in e-commerce
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