PwC's 2022 Digital Procurement Survey

Global and Greek findings

About the survey

More than 800 procurement and supply professionals in 64 countries across 17 industries, including Greece,  participated in PwC’s most recent survey on the digital transformation of procurement. In this study, we discover the current and future state of procurement digitalisation, including key investment areas, digital roadmaps, key success factors for transformation, best practices, and much more.

Competing forces are reshaping procurement

Supply of goods and services has become increasingly challenging over the past few years, making the business of procurement increasingly tough — with a variety of competing forces at play. Global supply shortages. Price increases. Inflation. Health crises. Clearly, the list of challenges is long, but so too is the list of opportunities to earn trust and create value. 

With innovative mindsets and the right technologies, procurement professionals are driving toward delivering transformation with the right business outcomes. Chief procurement officers (CPOs) continue to demonstrate a sense of purpose, focusing their roadmap on source-to-pay digitalisation as well as a shift to sustainable development with innovative use cases of ESG and supply chain traceability. While the majority of people we surveyed reported cost reduction and risk management as their top strategic priorities for 2025, many are also continuing to prioritise digital transformation in new ways, focusing on the organisational and human aspects as well as process efficiency. Looking ahead, there’s a lot to be optimistic about: The future of procurement is bright and digital.

The number of R&D has increased significantly reaching 2019 the 85 transactions, while the total value of trading increased by € 0.6bn compared to 2018

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