October 2014
Companies are increasingly exposed to legal and regulatory risk resulting from inability to manage the staggering amount of data they generate. Now more than ever, companies must invest in consistent, understandable and defensible records management programs to structure the entire life cycle of information — from creation to destruction. The right technology is important, but “people challenges” often pose the biggest obstacles to success. Companies that anticipate and plan for these challenges are most likely to reap the benefits they seek from records management technology and process investments.