PwC's Banking and capital markets practice provides guidance on retail banking, risk and regulation, FinTech, consumer credit, private banking and more.
Banking and capital markets
How we can help
Through our banking industry team, we’ve provided audit and other professional service to foreign and Caribbean banks operating in Barbados and throughout the East Caribbean. Our audit experience in this industry is unmatched by any other firm in the region.
Our team has helped to steer our banking clients through the storms of regulatory changes, consolidation, heightened competition, new applications of information technology, and consumer demand for better products and services. We keep our clients abreast of global trends in banking, technical changes and international best practices.
The big opportunities for banking: Digital disruption
Digital disruption in banking is certainly one of the biggest trends that the industry is facing. Both technology-enabled FinTechs and established firms are looking to realise the benefits that technology can offer in order to become more transparent, more efficient and offer a better customer experience.
Regulation has become a key driver for change in the banking sector, while cyber security has also emerged as a key operational risk. For both established banks and FinTechs, regulation and cyber security in the banking sector is posing a key challenge.
Those organisations that are succeeding in this landscape are those that are going above and beyond and treating compliance and cyber security as a way to stand out in a crowded market and build trust with customers, rather than simply a box to tick.
Banks now have access to a greater wealth of data than they ever have. The challenge is no longer around gathering data though, instead the focus has shifted to how analytics tools can help companies within the banking industry to find valuable insights within the huge amounts of data they now have access to.
Technology companies have redefined what it means to be customer-centred in recent years, and banking is now facing the challenge of keeping up with the demands of a tech-savvy and tech-enabled customer base. In many cases, it is FinTechs that are taking the lead in developing innovative, customer-centric products, either in collaboration with established banks or independently.
Contact us
Dionne Golding
Director Marketing and Communications, PwC in the Caribbean
Tel: +1 (876) 364 0182
