Digital trust

We assist organizations to ensure that projects meet their stated objectives without introducing undue risks, and that they align with organization strategy, governance, risk appetite, and compliance requirements. The assurance process involves a structured approach to evaluate the effectiveness of project management, controls, and practices.

In essence, we ensure projects are executed as per the organization’s objectives, defined standards, timelines, and budgets while managing associated risks effectively.

Revenue Assurance (RA) is a crucial process in many industries, especially in sectors like telecommunications, utilities, and finance. It focuses on ensuring that all revenues due to a company are correctly billed, collected, and reported, minimizing  losses.

We evaluate systems, processes, and controls that underpin revenue assurance, identifying and rectifying revenue leakage points across the business process chain to counter revenue losses and ensure profitability.

ISO (International Organization for Standardization) audits, particularly in the context of Information Security Management Systems (ISMS, typically ISO/IEC 27001) and Business Continuity Management (BCM, typically ISO 22301), are aimed at verifying an organization's adherence to international standards for best practices in these areas.

We assess compliance with these international standards and ensure that an organization has a robust and effective framework in place for managing information security risks (ISMS) and business continuity challenges (BCM). 

Promotion Assurance, in the context of IT and digital environments, typically refers to ensuring that promotional activities, such as discount campaigns, special offers, and loyalty programs, are managed and executed accurately, fairly, and in accordance with stated terms and conditions.

We ensure that the underlying IT systems, processes, and controls related to promotional activities are robust, transparent, secure and in alignment with organizational and regulatory standards. 

Third-Party (TP) or Controls Assurance focuses on providing stakeholders confidence in a service organization's internal controls, especially when these controls are crucial to clients or users of that service. Common frameworks include ISAE (International Standard on Assurance Engagements), SSAE (Statement on Standards for Attestation Engagements), and SOC (System and Organization Controls) reports. The ISAE 3402 and SSAE 18 (resulting in SOC 1/2/3 reports) are standards in this space.

We aim to provide a clear, reliable opinion on the service organization's control environment. This helps stakeholders, especially clients or users of the service, make informed decisions and ensures they can trust the service organization's controls.

Emerging Digital Technology Trust Solutions relate to the assurance activities focused on newer technologies like artificial intelligence, blockchain, IoT (Internet of Things), cloud computing and more. As these technologies become integral to businesses, there's an increasing need to ensure they are reliable, secure, and ethically used.

We assist organizations navigate the complexities of new technologies, ensuring they are implemented in a way that adds value to the organization, while also meeting regulatory standards.