Treat citizens like customers
Citizens have diverse and complex needs which vary with their life stage and circumstances. In the long run, cities must distribute resources in a way that considers the whole needs of current and future citizens.
Sustainability and Resilience
Plan for the worst
Traditional asset management and disaster planning has given way in recent years to resilience and in an environmental context.
Sustainability ensures that when things go wrong, services can be maintained, people and assets protected, and resources preserved. Contingency planning and up to date, independent risk surveys, or greenhouse gas and pollution controls that go beyond national limits
Growth and livability
Plan for the best
Build a city where people can live happy, healthy, productive lives, from cradle to grave.
Investing in education, skills and safe, cohesive communities; making the city a desirable place to invest, do business and trade with; helping people get around easily and ensuring equality of opportunity.