Managed services
Our approach to managing IT for business stems from recognising a growing need in the market. Customers are no longer satisfied with just acquiring the latest technology; they seek comprehensive support and management to ensure their technology investments deliver maximum value.
In organisations with over 50 workstations, an IT manager is typically employed. While they handle daily issues and some long-term planning, large-scale projects often get delayed due to time constraints. By managing areas like network security, convergence, and procurement, your office can enjoy the benefits of a motivated IT team and stay ahead with the latest technology advancements.
Our Services
- We can help you with
- Managed service offerings across technologies
We can help you with
- Managing your IT infrastructure, data centre and networking
- 24/7 service desk with certified experts
- Security services
- Disaster recovery and business continuity solutions
- Extended IT functionality
- Automated and remote monitoring
- IT strategy and planning
- Incident and problem management
- Change management
- Patch management
- Customise/tailored managed services solutions to meet your specific business needs
Managed service offerings across technologies
Managed infrastructure
- Maintain and manage on-premises servers and operating systems.
- Administer day-to-day processes including updates, upgrades, and preventive maintenance.
Cloud computing
- We help you find the right cloud strategy for your enterprise.
- We help you find the cloud computing technologies you should adopt and invest in.
- We help you setup a roadmap and define a phased approach.
- We help you migrate your solutions to cloud technologies where appropriate.
Business Continuity and Disaster Recovery
- We monitor, test, and validate backups.
- We test restores to ensure that all data is being protected appropriately.
- We help you draw up plans, procedures. and documentation to prevent and to recover from incidents.
Networking and communications
- Network discovery and analysis
- Firewall and intrusion detection design
- Routing/switching
- Wireless
- Network security management
- Telephony
Security
- Asset discovery and monitoring
- Vulnerability assessment
- Data loss prevention
- Mobile device management
PwC Digital Services
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